What are the responsibilities and job description for the IT Support Analyst position at KONNECTINGTREE INC?
Job Details
Skills
Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:
WINTEL/LINUX NetPC, Standard & Process PC s
HP & Manufacturing Printers (HP, Zebra, etc.)
Telecom Ethernet, LAN/WAN, Firewall, Routers and Switches, VOIP Phones, TCP/IP, VPN & Wireless
Provide Standard and Local Software Support MS Office 365, Microsoft Teams, etc.
Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource Uptime
Maintain Dashboard Expectations for PC s, ITSM tickets, Site Telecom, & PC/Server Vulnerabilities
Attend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and Activities
Must be self-motivated and willing to work with minimal work direction by applying basic skills
Education
Three to five years of IT infrastructure experience supporting Windows PCs, printers, and basic networking.
HS Diploma
Salary : $15 - $20
