Homeownership Navigator

Serve as a client-oriented and people engaging member of the KOOTASCA Homeownership and Financial Advisory team. Perform administrative and advisory work, helping program participants with financial goal-setting and asset-building strategies that help them to achieve or transition into stable housing. Responsible for screening clients for program down-payment eligibility, facilitating homebuyer education workshops, aligning volunteers, providing one-on-one client advising, reviewing of client budgets and credit, identification of resources, provision of recommendations and referrals, and navigation of options to achieve homeownership.

Area 1: Education

• Develop and maintain positive working relationships with local housing professionals to ensure the agency is recognized within the community.
• Assist in the dissemination of Homeownership Programming information to vendors, community partners, and other service providers organizations across the service area to further outreach efforts, referrals, and enrollment supports for client benefits.
• Keep abreast of changes to the industry by attending training, conferences, and meetings as necessary to improve job skills and maintain an acceptable level of job performance.
• Plan for and facilitate educational programs that prepare participants for the homebuying process, including: scheduling dates, times, locations, securing presenters, corresponding with participants, and providing of follow up surveys and award certificates.

Area 2: Counseling & Financial Assistance

• Screen and interview program participants. Provide information and referrals, and counseling services to eligible participants
• Provides excellent client service, which is responsive and considerate, via phone, in-person, video, email, and/or text.
• Help participants to develop household budget plans: analyze and evaluate participant credit and household budgets to determine solutions and options for achieving homeownership
• Monitor participants progress towards meeting housing goals.
• Acts as an advocate on the client’s behalf, with services, realtors, lenders and other
• Provides housing counseling services to homebuyers, homebuyer education and down payment assistance.

Area 3: Compliance

• Enter and maintain data quality on all client information, applications and program information into data systems for program participants, agreements, brochures, projects, etc.
• Respect confidentiality while delivering quality services.
• Ensure compliance and ethical practices in all program areas; program monitoring, reporting, and contractual agreements, informed consent, and client confidentiality and privacy.
• Maintain existing credentials and earn new credentials as required for financial coaching and homeownership services.

This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.

Posting Information

Applicants must submit a KOOTASCA application to be considered. A complete job description, more position information, and our online application are located at www.kootasca.org/about/employment

KOOTASCA Community Action is an Equal Opportunity (EEO) and Affirmative Action (AA) Employer. We recruit, select, hire, place, transfer, promote, demote, layoff, discipline, terminate, recall, compensate, and train without regard to race, religion, creed, color, national origin, age, gender, gender identity, sex, sexual orientation, familial status, disability, veteran status, status with regard to public assistance, membership or activity in a local human rights commission, or any other basis protected by applicable laws, directives, and regulations of federal, state, and local governing bodies or agencies. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.

Job Type: Full-time

Pay: $20.21 - $29.20 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Work Location: In person

Salary : $20 - $29