Manager Operations Kootenai Clinic

Manager Operations Kootenai Clinic

Position Summary:

As the Clinical Operations Manager you will partner with executive director and execute on our strategic plan emphasizing the success of our 3-year residency program. Your high priority will be clinic schedule optimization, patient access, block time utilization, and APP practice model optimization.

Team Highlight:

We are looking for a thoughtful, innovative, and community-minded leader who is interested in overseeing competent, compassionate, full-spectrum family medicine providers with our residency clinic.

• Kootenai Clinic Family Medicine Residency of Coeur d'Alene Idaho is a three-year residency program affiliated with the University of Washington Family Medicine Residency Network. Kootenai fully participates with national leaders in family medicine, rural practice and patient-centered medical care.
• An unopposed ACGME accredited program, Kootenai is the only family medicine residency in North Idaho and among only a handful of residencies in the state. While cultivating professional growth in residency is time consuming, we're fortunate to call Coeur d'Alene home. When work is done we are able to enjoy a robust community as well as the mountains and lakes that surround us.

Responsibilities
Translates strategic directives into tactical initiatives, leading performance improvement activities across multi-disciplinary teams
Maintains excellent relationships with providers by proactively communicating issues
Works with cross-functional teams within the organization to deliver operational and clinical excellence within budgetary boundaries
Provides direction for clinic supervisors, staff, and physicians
Monitors the day-to-day operations of the clinics and services
Responsible for ensuring that high quality, safe patient care is given and that there is economical and efficient performance
Collaborates with other practice managers to ensure standardized practice meets regulatory requirements
Responsible for developing and monitoring overall budget and the ongoing financial management of assigned areas
Uses analytic skills to assess trends and improvement opportunities to implement new programs to maintain/improve patient volumes and access to care
Prepares business cases to support provider and staff recruitment
Encourages and supports outreach activities
Leads and directs the work of others
A high degree of creativity and latitude is required
Performs other related duties as assigned
Familiar with standard concepts, practices, and procedures within the field
Relies on experience and judgment to plan and accomplish goals
Regular and predictable attendance is an essential job function
Competent to meet age specific needs of the unit assigned

Requirements and Minimum Qualifications
Bachelor's degree in healthcare administration/management, nursing leadership or business related field required, or in progress with expected completion within 2 years of hire
Minimum 4 years' experience in a healthcare administrative setting required
Broad and intensive knowledge of hospital administrative and allied health practices to include knowledge of the clinical program development, revenue cycle management, and marketing and performance improvement

Working Conditions
Must be able to maintain a standing and/or sitting position
Typical equipment used in a clinical and office job
Repetitive Movements

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

• Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.
• Kootenai Health's tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it
• Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.
• Competitive salaries with night, weekend, and PRN shift differentials
• An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching
• Employees receive discounts at The Wellness Bar, PEAK Fitness, and more
• Robust and interactive employee referral program
• And much more

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you!

Apply today! Please contact the HR Front Desk at 208-625-4620 or email Lindsay Buchanan at lbuchanan@kh.org with any questions.

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.