Head of Talent Management

Description

Head of Talent Management | Full-Time, Hybrid Chicago preferred

Join Kooth

Join our team and help us achieve our mission of building mentally healthier populations, leaving no one behind.

Here, we're more than just colleagues—we're a community of passionate individuals dedicated to turning the tide on the growing crisis in mental health. Join us, and you'll start an exciting journey of career growth, personal development, and meaningful impact.

Role Objective

Kooth believes that an integrated talent management strategy is a force multiplier for our success by enriching employee experience and continuously attracting and developing high-quality talent. The Head of Talent Management will drive business impact by implementing: a best-in-class recruiting process that optimizes structured hiring and candidate experience, an integrated performance management program, and human capital and compensation analysis. By implementing a talent partner model, the Head of Talent Management will lead a team that becomes known as a strategic partner and consultant to hiring managers and department leaders.

Primary Job Responsibilities

Recruitment Strategy & Process Design:

• Implement and manage a differentiated, structured recruitment process based on position type that stewards a high-quality candidate experience and builds qualified and diverse candidate pipelines 

• Creates and manages a multi-channel recruitment marketing strategy to cultivate and nurture candidate talent community for high-volume roles

• Leverage evidence-based solutions to maximize hiring effectiveness (likelihood of hiring high-performers) including standardized recruitment process steps, structured interviews, work samples, and assessments

• Distill recruitment strategies into workflows that engage recruiters and hiring managers to fully adopt

• Lead demand planning forecasts based on hiring plans and projected turnover

• Monitor recruitment process for compliance with local employment law including the U.K. and U.S. 

• Drive initiatives to develop our employer brand in the UK and US 

System Optimization & Analytics:

• Be a subject matter expert in talent management software, including the Applicant Tracking System (ATS) and candidate assessment software, and create a roadmap to maximize the utilization of system functionality to support the overall talent management strategy

• Utilize ATS reporting to identify efficiency improvements (ex., time to fill, time in step, and yield ratio reports), candidate insights (ex., qualified applicant ratio, high-performer education and experience trends), and recruitment marketing effectiveness (job board reach, candidate quality, and cost effectiveness) 

• Model continuous improvement by creating feedback loops including post-hire surveys to hiring managers and candidates, annual or semi-annual 360 reviews for talent partners, and soliciting feedback from internal stakeholders (ex., US and UK leaders, Finance, and Legal)

• Build processes that incorporate quality checks that consistently produce high-quality, accurate work

 People Manager for Talent Partners and Recruiter(s):

• Supervise the talent partner team and requisition process resulting in on-time, high quality hires to meet business needs

• Establish, manage, and report on service level agreements that deliver a high-level of internal customer service by setting standards for task management (ex., candidate ratings and process/workflow management) 

• Develop the talent acquisition team members into talent partners who become integral internal consultants to hiring managers on human capital strategy in addition to talent acquisition

• Facilitate a continuous feedback loop from candidates and internal stakeholders that supports talent partner development in a constructive and inspiring manner

Senior Position Recruitment:

• Facilitate talent acquisition process for director and above positions that is similar to an external search firm including a high-touch candidate experience and visually engaging recruitment marketing materials 

Performance Management:

• Oversee Kooth’s performance management program; including introductory, mid-year, and end of year reviews as well as regular 1:1 supervision, internal promotion, and succession planning
• Integrate introductory, mid-year, and end of year reviews as well as regular 1:1 supervision data to maximize performance management insights at the employee, department, and enterprise levels
• Run regression analysis on candidate assessments, mid-year and end of year reviews to understand how predictive candidate assessments are to hiring quality
• Run regression analysis to identify structure interview scores’ correlation to performance review scores
• Conduct compensation review and benchmarking

Qualifications

Education and Experience Requirements:

• Bachelor’s Degree or equivalent education and experience combined
• Minimum 5 years’ experience in full life cycle talent acquisition
• Minimum 2 years experience managing a TA Team
• Tech savvy with ability to learn new systems quickly
• Multi-state experience preferred
• Mental Healthcare industry experience in talent acquisition a plus
• Demonstrated experience and knowledge of ATS and the identification and sourcing of qualified candidates using multiple platforms
• High volume recruiting experience

Minimum Knowledge, Skills, and Abilities Requirements:

• ATS (Applicant Tracking System); Paycom a plus
• Interview and candidate selection
• Microsoft Office Suite, including Google Meets and/or Zoom platforms
• Demonstrated strong communication, written and verbal skills
• Attention to detail, good listener and strong communication skills

Here are some of the exciting benefits you will receive as a team member at Kooth:

• Excellent Medical, Dental and Vision Benefits
• Prescription Drug Coverage
• Generous Paid Time Off
• 8 Paid Holidays Plus Two, ½ day Holidays (Christmas Eve and New Year’s Eve)
• 401(K) Retirement Plan

Compensation: Approximately $100,000 - $120,000. We believe in valuing candidates' time by creating a transparent process including sharing salary ranges in all states regardless of local laws. Salary offers will vary based on applicant’s education, experience, skills, and abilities.

Equal Opportunity

Kooth provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Kooth is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please let your Talent Partner know during initial communications.

Salary : $100,000 - $120,000