What are the responsibilities and job description for the PARK RIDGE COUNTRY CLUB GENERAL MANAGER / COO position at Kopplin Kuebler & Wallace?
GENERAL MANAGER / CHIEF OPERATING OFFICER PROFILE :
PARK RIDGE COUNTRY CLUB
PARK RIDGE, IL
THE GENERAL MANAGER / CHIEF OPERATING OFFICER OPPORTUNITY AT PARK RIDGE COUNTRY CLUB
Park Ridge Country Club in Park Ridge, IL, a member-owned, full-service, family-focused neighborhood private club, is seeking a new General Manager / COO who embodies and demonstrates a confident servant leadership style and financial management skills while maintaining the highest quality and member satisfaction and retention. The successful candidate will be an integral part of a high-performing team at a club recognized for its superior service, quality work environment, and focus on continually 'raising the bar' for its members and staff.
Equally important is the ability to intuitively embrace the need to be visible and highly interactive with the members and staff; leadership in this area begins and ends with communication, approachability, and accessibility
Park Ridge Country Club will be completing a $9M clubhouse renovation in May of this year, which is phase one of a three-phase, long-range plan called Vision 2031 - A Celebration of PRCC's 125th Anniversary. The new GM / COO will work with the club staff to successfully reopen areas of the clubhouse, including a new kitchen, dining room, expanded patio, and beautiful bar area. Phases 2 & 3 will follow with new paddle courts and enhancements to the grounds, golf course, and pool.
Click here to view a brief video about this opportunity.
ABOUT PARK RIDGE COUNTRY CLUB
From 1906 to the present day, Park Ridge Country Club has evolved to encompass a wide range of family-oriented activities and facilities. The Club's first clubhouse was a modest farmhouse from the Robb Farm. In 1912, renowned architect Frank Lloyd Wright was engaged to design a more suitable building for the membership. He created a connector to another farm building, laying the groundwork for the expansion of the original farmhouse.
In 1925, the first clubhouse to be constructed from the ground up was completed. This clubhouse remained largely unchanged for 45 years until it underwent significant improvements in 1969, 1987, and as part of a 2001 Capital Plan. Today, it serves as an ideal venue for the Club's family and social functions.
The history of the Park Ridge golf course reflects the influence of notable architects who designed and developed it over the years. H.J. Tweedie, known as The Father of Golf in the West, designed the first nine holes. In 1911, Tom Bendelow was hired to expand the course to 18 holes. In 1915, the Club acquired an additional 20 acres in the northwest corner of the course and hired William B. Langford to rebuild it. Langford's design remained largely unchanged for 85 years. In 2001, architect David Esler was brought in to conduct a hole-by-hole restoration of the course, which included infrastructure improvements and the correction of various patchwork changes made over time.
Today, Park Ridge has become a family-friendly neighborhood country club, with a majority of its members residing within the Park Ridge Community. The private, member-owned Club offers a full range of amenities, including golf, tennis, paddle tennis, swimming, and world-class dining in its classic Georgian-style clubhouse.
MISSION STATEMENT :
Park Ridge Country Club creates a lifetime of memories through a diverse social and sports experience
that is welcoming, unpretentious, and family-oriented.
PARK RIDGE COUNTRY CLUB BY THE NUMBERS :
- 473 All Categories : 285 Regular, 119 Social & In-Waiting Regular, 69 Other
- Approximately $11.2M Gross Revenue
- Approximately $6M Annual Dues Revenue
- Approximately $3.5M F&B Revenue
- 80,000 Initiation Fee
- 13.9k Annual Dues, $100 / monthly capital dues
- 225 Employees (FTE) in-season; 87 off-season
- 11 Board Members, 8 Committees
- 55 Average Age of Members
- 4 Paddle, 4 Tennis, 2 Overlay Pickleball Courts, Pool
CLUB NAME WEB SITE : www.parkridgecc.org
GENERAL MANAGER / COO POSITION DESCRIPTION
The General Manager / COO has full responsibility for all aspects of operations at Park Ridge Country Club, effectively managing all resources and reporting to the Board of Directors and the Club President. The GM / COO will lead the management team, directly supervising the Assistant General Manager, Executive Chef, Controller, Communications, Executive Assistant, Head Golf Professional, Superintendent, Facilities Manager, Racquets Professional, and Pool Manager. The GM / COO will indirectly supervise all employees of the club while promoting a positive, engaging, and highly competent service culture in all operations.
The GM / COO is expected to be an interactive thought partner with the Board and Committees, working closely to execute the continuation and completion of the long-range plan for the well-being of the membership. Like many clubs, Park Ridge Country Club has several new, younger members with families, and the balance of tradition with relevance to today's member needs and expectations is a critical success factor.
Additionally, the new GM / COO must be professional and highly respectful in his / her personal style, demeanor, and presence, and someone who recognizes and is comfortable interacting with all demographics of members, staff, and other constituents who contribute to the success of the Club; name recognition is a foundation of such success and this style must be a core competency of the top executive.
Transparency, honesty, and direct feedback are highly valued. Attention to detail and having necessary and appropriate follow-up skills are important personal characteristics. A proven, thoughtful listener is desired, as well as someone who is highly approachable, appreciative of input, and able to appropriately filter such input to implement the Club's goals and objectives.
KEY ATTRIBUTES AND AREAS OF FOCUS
The successful General Manager / COO will demonstrate :
CANDIDATE QUALIFICATIONS
EDUCATIONAL AND CERTIFICATION QUALIFICATIONS
EMPLOYMENT ELIGIBILITY VERIFICATION
In compliance with federal law, all hired employees must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
SALARY AND BENEFITS
Salary is open and commensurate with qualifications and experience. The club, along with the typical CMAA benefits, offers an excellent bonus and benefits package. Salary Range : $225,000 - $325,000.
INSTRUCTIONS ON HOW TO APPLY
Please upload your resume and cover letter in the order listed using the link below. When prompted for them during the online application process, you should have your documents fully prepared to attach. Please be sure your image is not on your resume or cover letter; it should be used on your LinkedIn Profile.
Prepare a thoughtful cover letter addressed to the Park Ridge Country Club search committee / Mr. Tim Dietlin and Mr. Chris Clark, Co-Search Chairmen, and clearly articulate your alignment with this role and why you want to be considered for this position at this stage of your career and why PRCC and the Park Ridge area will be beneficial to you, your family, your career, and the Club if selected.
You must apply for this role as soon as possible but no later than Friday, March 28, 2025. Candidate selections will occur in early April with first Interviews expected in mid-April and second interviews a short time later. The new candidate should assume his / her role in late May 2025.
IMPORTANT : Save your resume and letter in the following manner :
Last Name, First Name Resume &
Last Name, First Name Cover Letter - Park Ridge Country Club
These documents should be in Word or PDF format)
Note : Once you complete the application process for this search, you are not able to go back in and add additional documents.
If you have any questions, please email Holly Weiss at : holly@kkandw.com
Search Executives :
Sam Lindsley, Search & Consulting Executive
sam@kkandw.com
216-509-2250 (M) - Medina, OH
Thomas B. Wallace III, CCM, CCE, ECM, Partner
tom@kkandw.com
412-670-2021 (M) - Grafton, OH
Salary : $225,000 - $325,000
