What are the responsibilities and job description for the Hospital Administrative Manager position at Kore RPO LLC?
The Administrative Manager will oversee the education, administrative and reporting team within the department, which includes, but not limited to, a large multi-specialty administrative team, residency and fellowship coordinators, and other team members. The incumbent will assist the Department Administrator in managing administrative, educational, procurement and budget priorities. The Administrative Manager will also lead various operations projects, ensuring the efficient use of resources and compliance with departmental policies and procedures.
Job Duties & Essential Functions:
- Administrative Management: Support the Department Administrator in overseeing key areas including administrative processes, educational initiatives, procurement, and budget management to align with departmental priorities.
- Personnel Coordination: Organize and assign work tasks, manage team vacation and holiday schedules, and oversee payroll administration to ensure smooth daily operations. Additional responsibilities include:
- Team Coordination: Lead regular team meetings and check-ins to facilitate open communication, streamline information sharing, and coordination of care and services to enhance office efficiency.
- Conflict Management: In coordination with the Administrator and under guidance from Human Resources, address conflicts, resolve issues, and handle disciplinary matters in a fair and professional manner.
- Recruitment and Development: Partner with Human Resources in all matters related to recruitment, training, and professional development of the administrative team. Ensure compliance with department standards, implementing corrective actions as necessary.
- HR Reporting and Surveys: Assist the Department Administrator in distributing materials and gathering data for various Human Resources related initiatives and projects: i.e.: employee satisfaction surveys, job analysis, etc.
- Financial and Budget Support: Contribute to budget planning, monitoring, and reporting for the department to maintain accurate financial oversight and compliance.
- Procurement Management: Collaborate with the Business Analyst and Finance department to handle expense reimbursements for physicians and staff, process vendor payments and provide guidance on purchasing policies and procedures.
- Project Management: Drive departmental projects as assigned by senior management, ensuring alignment with department goals and timely, efficient execution.
Qualifications
Required Qualifications:
- Bachelor’s degree in business administration, healthcare management, or related field. In lieu of degree, will accept 4 years of experience in operations or healthcare management.
- 5 years of experience in operations or healthcare management.
- 1 year of supervisory experience.
- Professional, adaptable, resourceful
- Excellent communication, organizational, and conflict resolution skills.
- Ability to manage multiple priorities, work effectively in a fast-paced environment, and lead a diverse team.
- Proficiency in Microsoft Office Suite
Preferred Qualifications:
- Strong understanding of budget management, procurement processes, and financial oversight.