What are the responsibilities and job description for the Chief Operating Officer position at Korn Ferry Executive Search?
The Organization
Corewell Health
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000 dedicated people - including more than 12,000 physicians and advanced practice providers and more than 16,000 nurses providing care and services in 21 hospitals, 300 outpatient locations and several post-acute facilities - and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. Corewell Health generates $16 billion in annual net revenues and is the largest private employer in Michigan.
The Opportunity
Corewell Health is seeking an accomplished, results-oriented Chief Operating Officer (COO) to lead operations within one of the nation's most recognized and admired health care organizations. This pivotal role offers a unique opportunity to shape the future of Corewell Health by driving enterprise-wide performance, spearheading transformation, and serving as a bold change agent, innovator, and optimizer. Guided by heart, humanity, and a deep commitment to people and culture, Corewell Health is dedicated to meeting the evolving healthcare needs of today and beyond.
The COO will be responsible for overseeing the organization's vast and complex operations, spanning three regions, 21 hospitals, over 12,000 physicians and advanced practice providers, and more than 16,000 nurses dedicated to delivering simple, affordable, equitable, and exceptional care. With a strong focus on delivering outcomes that align with Corewell Health's mission and vision, the successful candidate will implement strategies to enhance efficiency, elevate patient care, and expand services to improve the health and well-being of the communities it serves.
As a visionary leader, the COO will drive outcomes that reflect the organization's commitment to healthcare equity, innovation, and affordability, ensuring Corewell Health achieves exceptional clinical, operational, and financial performance. The role demands a leader adept at managing P&L responsibilities, executing complex initiatives at scale, and fostering an environment of collaboration and engagement across a highly integrated system.
The COO will also play a critical role in establishing Corewell Health as a blueprint for care transformation and operational excellence, setting new standards for healthcare delivery across Michigan. By leading efforts that integrate innovative practices and operational efficiencies, and driving partnership with the health plan, the COO will contribute to a model that can be replicated to transform operations at a broader scale.
Key priorities for the COO include advancing Corewell Health's mission and vision through transformative change, operational integration, and alignment with strategic goals. This role offers a unique opportunity to contribute to a mission-driven organization by delivering measurable results and driving sustainable growth and excellence for years to come.
Position Overview
Reporting to the Corewell Health President & Chief Executive Officer, the COO is a key member of the Corewell Health Executive Leadership Team. The COO has operational accountability for Corewell Health and will, in collaboration with the executive leadership team, drive process transformation to enhance efficiency, quality, and value leveraging Corewell's reputation for excellence in experience and innovation. The COO will further integrate the health system and will partner with the health plan (Priority Health) to enhance the Care & Coverage model across the enterprise. Leading through collaboration, accountability, and commitment to excellence, this leader will optimize performance across Corewell Health through strong cultural alignment, engaging all in the purpose and mission of Corewell Health.
Key Roles and Responsibilities
Builds Organizational Capabilities
- Collaborates with organizational leaders to foster systemness and remove silos, promoting collective accountability across Corewell Health regions.
- Partners with the CEO and other executive team members to execute the strategy and long-term business plans, driving growth and sustainability.
- Fosters and engages in positive relationships with system shared services teams and collaborates to develop solutions that are in the best interest of the entire Corewell Health System.
- Collaborates with the coverage leadership team and the Chief Clinical Officer to optimize the advantages of the Corewell Health integrated health system and leverages the synergies across the system for implementing value-based models that improve health for all.
Innovation
Transformation and Operations
Enterprise Initiative
Team and Culture Builder
Candidate Qualifications
The Corewell Health Chief Operating Officer will be an accomplished healthcare leader with a proven track record of success as a senior executive. This individual will bring extensive expertise in healthcare administration, excelling in key areas such as clinical operations, change management, finance, physician relations, human resources, and strategic planning. The Chief Operating Officer will provide strong leadership to guide change management efforts, uniting teams and overseeing initiatives that improve operations and support organizational transformation.
The COO will be recognized for their exceptional communication, listening, and interpersonal skills, enabling them to build strong relationships with internal and external stakeholders, team members at all organizational levels, and the broader community. They will be a strategic operational leader who excels at working seamlessly across diverse groups to drive cultural and operational transformation. With a steadfast commitment to delivering high-quality care across the health system, the COO will champion initiatives that enhance the organization's mission and overall performance.
The COO will have the following experience and qualifications :
Credentials
Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.
Salary : $16
