What are the responsibilities and job description for the Field Service Specialist position at Korn Ferry?
Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in Washington DC. This is a higher-travel role (approximately 20% regional, overnight.)
Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!
* U.S. military experience is highly preferred. *
Compensation: $73,000-80,000 Overtime (pays at 1.5x hourly rate); Vehicle Allowance $5,000 sign-on bonus
Travel: 20% overnight regional travel.
What You Will Do:
- Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required.
- Deliver exemplary customer service to customers in the field
- Become proficient in servicing all company systems while following field service procedures
- Troubleshoot and repair commercial system installations
- Coordinate with on-site contractors and facility managers to ensure proper system installation
- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
- Work independently from your home office to accommodate needs and priorities of customers
Education and Work Experience
- Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
- 2 or 4 year college degree, technical school degree, or related experience
- Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
- A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)
Title: Field Service Specialist
Locations: Washington DC
Job ID #: 510643780
Salary : $73,000 - $80,000
