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Field Service Specialist

Korn Ferry
Nashville, TN Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/2/2025

The Military Division of Korn Ferry has partnered with our client on their search for a Field Service Specialist in Nashville TN. This is a higher-travel role (approximately 20% regional, overnight.)

Electrical / Electronics background required. Use / knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)

Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!

  • U.S. military experience is highly preferred.

Compensation : $61,000-65,000 Overtime (pays at 1.5x hourly rate); Vehicle Allowance $5,000 sign-on bonus

Travel : 20% overnight regional travel.

What You Will Do :

  • Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required
  • Deliver exemplary customer service to customers in the field
  • Become proficient in servicing all company systems while following field service procedures
  • Troubleshoot and repair commercial system installations
  • Coordinate with on-site contractors and facility managers to ensure proper system installation
  • Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
  • Work independently from your home office to accommodate needs and priorities of customers

    • Education and Work Experience

  • Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
  • 2 or 4 year college degree, technical school degree, or related experience
  • Use / knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
  • A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)

    • Title : Field Service Specialist

    Locations : Nashville TN

    Job ID # : 510700592

    Salary : $61,000 - $65,000

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