What are the responsibilities and job description for the Service Advisor Lincoln position at Korum Automotive Group?
The Service Specialist is primarily responsible for coordinating all service appointments (including traditional service advising services, coordination with Service Technicians, sublet providers, and others), directing pick-up and delivery valet services for vehicle maintenance and repair services, monitoring vehicle health alerts/reports and scheduling applicable service appointments, and assisting with customer questions and customer relationship development activities.
Provides a high level of professionalism in interactions with customers and ensures that the customer's experience is delivered in with a high degree of hospitality.
This is a non-exempt position:
Pay Range: $34.12 to $44.15 per hour
Targeted Hiring Range: $34.12 to $40.14 per hour
- High School Diploma or Equivalent
- Effective customer service skills
- At least 18 years of age
- Prior experience as a service advisor is a plus
- Experience in the hospitality industry is desired
- Knowledge of software programs
- Valid Driver's License with an acceptable driving record
Korum Automotive Group offers a comprehensive benefits package that includes:
- Medical / Dental / Vision
- Paid Time Off
- Employer Paid Life Insurance
- Voluntary additional Life, Long-Term Disability, Critical Illness, and/or Accident Insurance
- Employee Assistance Program (EAP)
- Paid Holidays
- 401(k) Salary Deferral Plan with Employer Match
- Vehicle Purchase Discount Program
- Discounts on Parts and Service
- Employee Events and Recognition
- Company-Paid Uniforms for Specified Positions
- Paid Training Based on Position
Other Potential Compensation:
- Discretionary Bonuses
- Incentive Awards
- Employee Referral Bonuses
- Years of Service Award Bonuses
Salary : $34 - $44
