What are the responsibilities and job description for the Hostess/Cashier position at Kostas Kitchen?
Overview
We are seeking a friendly and organized Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional customer service. Your responsibilities will include managing guest seating, processing transactions, and maintaining a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests warmly upon arrival and manage seating arrangements efficiently.
- Operate the Point of Sale (POS) system to process orders and payments accurately.
- Handle phone inquiries with professionalism and provide information about menu items, specials, and reservations.
- Assist in maintaining cleanliness and organization of the front-of-house area.
- Collaborate with kitchen and service staff to ensure smooth operations and guest satisfaction.
- Address guest concerns promptly and effectively to enhance their dining experience.
- Promote a welcoming atmosphere that reflects our commitment to excellent guest relations.
Experience
- Previous experience in hospitality or food service is preferred but not required.
- Familiarity with POS systems is a plus; training will be provided for the right candidate.
- Strong communication skills with an emphasis on customer service excellence.
- Ability to work well under pressure in a busy restaurant environment.
- A positive attitude, teamwork spirit, and willingness to help others are essential for success in this role.
Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 8 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Morning shift
Location:
- Fletcher, NC 28732 (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Fletcher, NC 28732 (Required)
Work Location: In person
Salary : $14 - $15