What are the responsibilities and job description for the In-Store Experience Specialist position at Kosterina?
Main Responsibilities
- Taking the lead in engaging with shoppers during retail sampling events, sharing the story and values behind Kosterina's brand and products.
- Overseeing product merchandising, inventory management, and sampling activities at in-store demos.
- Driving performance against key KPIs, including meeting sales targets, boosting conversion rates, and fostering new customer relationships.
- Capturing content to be featured on Kosterina social platforms as appropriate.
- Maintaining professionalism and strong communication, ensuring every interaction with customers is proactive and positive.
- Providing thoughtful feedback on new products and services to help enhance future campaigns.
- Being punctual and following scheduled shifts and demo guidelines.
- Preparing and submitting detailed event summaries within 1-2 days, including consumer sample counts.
