What are the responsibilities and job description for the Social Media Community Manager position at Kounsel?
Job Description
At Kounsel, we are passionate about creating meaningful connections with our community and building a vibrant online presence. We’re looking for an enthusiastic and creative Social Media Community Manager to join our team and help us foster engagement, build relationships, and drive brand loyalty across social platforms.
Job Type : Remote / Contract / Part-Time / Hourly
Responsibilities :
Manage and grow online communities across platforms like Facebook, Twitter, Instagram, LinkedIn, TikTok, Reddit, and others.
Create and design engaging, on-brand content for social media platforms, including posts, images, videos, and stories.
Engage with followers, respond to comments and messages, and foster positive conversations.
Monitor social media trends and conversations to keep content relevant and on-brand.
Develop and execute community-building strategies to increase engagement and brand awareness.
Collaborate with the marketing and content teams to create and share compelling content.
Track community sentiment, analyze trends, and provide feedback to help shape brand messaging.
Address customer inquiries and escalate issues to the appropriate team members when necessary.
Organize and participate in online events, contests, and promotions to drive community interaction.
Stay updated with the latest industry trends and best practices in social media and community management.
Requirements
Requirements :
3 years of proven experience as a Community Manager, Social Media Manager, or in a similar role.
Minimum of Bachelor’s degree in Marketing, Communications, Business, or a related field.
Strong understanding of social media platforms, tools, and analytics.
Excellent written and verbal communication skills.
Ability to handle customer interactions with professionalism and empathy.
Creative mindset with the ability to generate engaging content.
Experience with social media management tools.
Experience with event organization and management.
Self-starter with the ability to work independently and collaboratively in a fast-paced environment.
A passion for building and nurturing online communities.
Nice to Have :
Experience with influencer marketing or partnerships.
Basic knowledge of graphic design tools (e.g., Canva, Adobe Spark).
Familiarity with social media advertising and campaigns.
General Requirements
Excellent written and oral communication, and presentation.
Strong problem-solving abilities and attention to detail.
Ability to work independently and manage time effectively, while also contributing to a team environment.
Must have the equipment and environment to work remotely (laptop / computer, reliable internet connection, quiet, conducive space).
How to apply
Send your Resume and Cover letter describing your skills and experience. Take note that only shortlisted candidates will be contacted.
Benefits
Cutting-Edge Projects : Dive into the exciting project that challenges your skills and lets you explore new marketing territories.
AI-Powered Projects : Dive headfirst into projects that integrate AI, challenging your skills and opening doors to explore uncharted territories.
Work-Life Harmony : Whether you're a digital nomad or simply prefer the comfort of your own space, at Kounsel, you have the freedom to design and create from anywhere across the globe.
Diversity : Be part of a vibrant, international, and inclusive team where diverse ideas are celebrated.
Team Spirit : Be part of a supportive and driven team that celebrates successes together.
Recognition Rally : Your achievements won't go unnoticed. Expect regular recognition and applause.
Company Overview
Based in San Francisco, Kounsel isn't your typical tech startup. We're on a mission to revolutionize counseling services with cutting-edge technologies and AI-driven projects, offering a wide array of expertise in health, law, veterinary, and more.
At Kounsel, innovation drives everything we do. With a keen focus on customer satisfaction, we continuously refine our product using cutting-edge technology to deliver exceptional services.
Our team is an international, diverse blend of talents, united by a shared commitment to honesty, hard work, and creativity.
Requirements
Social Media Marketing, Online Community Management, Event Planning, Event Management, Communications, Content Marketing, Reddit, Instagram, Facebook, LinkedIn, Twitter, Attention to Detail, Presentation, Marketing Analytics
Salary : $23 - $30
