What are the responsibilities and job description for the Medical Office Assistant position at KOVA?
Duties include:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Schedule appointments and manage the office calender
- Answer phone calls and respond to inquiries in a professional and timely manner.
- Verify insurance information and assist with billing processes.
- Maintain patient records and update medical information accurately.
- Assist with medical procedures, including taking vital signs and preparing examination rooms.
- Follow HIPPA guidelines to ensure patient privacy and confidentiality.
- Collaborate with healthcare professionals to coordinate patient care.
Skills:
- High School Diploma or equivalent; associate degree in healthcare adminsitration or related field preferred.
- Proficient in using medical record (EMR) systems, such as EPIC, eClinicalWorks, or Eaglesoft.
- Previous Experience working in a medical office or health care setting is highly desirable.
- Knowledge of medical terminology and understand of basic medical procedures.
- Strong administrative skills, including data entry, filing, and organizing documents.
- Excellent communication skills, both written and verbally with the ability to interact professionally with patients and healthcare professionals.
- Familiarity with front desk operations, including appointments scheduling and insurance verification.
- Understanding of HIPAA regulations and commitment to maintaining patient confidentiality.
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.