What are the responsibilities and job description for the Customer Relations Manager position at Kowboy Fence Company?
Company Description
Kowboy Fence Company, located in Nashville, TN, prioritizes customer experience, effective communication, high-quality work, and competitive pricing. We believe in making the process of buying a fence a fun and creative experience to enhance your home or business.
Role Description
This is a full-time on-site role for a Customer Relations Manager at Kowboy Fence Company. This role will be a key point of contact for both potential and current clients, responsible for managing inbound leads, answering calls, scheduling appointments, and ensuring the smooth flow of communication between clients and our team.
Qualifications
- Experience in customer service and relationship management
- Ability to prioritize tasks, problem-solve, and make decisions
- Adaptability, flexibility, and strong organizational skills
- Previous experience in the construction industry is a plus
- Bachelor's Degree is a plus