What are the responsibilities and job description for the Lead Patient Access Rep (FT-Varied Shifts) position at KPC GLOBAL MEDICAL CENTERS INC.?
About the Role:
The Lead Patient Access Representative plays a crucial role in ensuring a seamless patient experience from the moment they enter the facility. This position is responsible for overseeing the patient access team, ensuring that all patient information is accurately collected and processed in a timely manner. The Lead Representative will also be instrumental in resolving any issues that may arise during the patient registration process, thereby enhancing patient satisfaction and operational efficiency. Additionally, this role involves training and mentoring new staff members, fostering a collaborative environment that prioritizes patient care. Ultimately, the Lead Patient Access Representative contributes to the overall success of the medical center by ensuring that patients receive the highest level of service and support during their healthcare journey.
Minimum Qualifications:
- High school diploma or equivalent.
- Minimum of 2 years of experience in a patient access or healthcare administrative role.
- Strong understanding of insurance verification processes and medical terminology.
Preferred Qualifications:
- Associate's degree in healthcare administration or related field.
- Experience in a leadership or supervisory role within a healthcare setting.
- Familiarity with electronic health record (EHR) systems.
Benefits:
- Medical, dental and vision coverage is provided for all full time and part time employees*
- Medical is 100% employer paid including dependents*
- Basic Life and AD&D
- 401k plan with company match
- Generous PTO plan*
- Pet Insurance Discount Program*
- Employee Discount Program*
per diem staff ineligible
