What are the responsibilities and job description for the Patient Account Specialist I - Join Our Team! position at KPC GLOBAL MEDICAL CENTERS INC.?

Job Description

Looking for experienced Patient Account Specialists!

We are currently seeking skilled Patient Account Specialists to join our team at KPC Healthcare. If you're an experienced PAS, we invite you to learn more about exciting career opportunities with us!

We encourage you to visit us for a chance to meet with our Hiring Directors / Managers, learn more about available roles, and explore how you can become part of our team. Please bring your resume and enjoy refreshments while you meet our team.

Event Details :

Date : Monday, February 3, 2025
Time : 11am to 2pm
Location : KPC Healthcare
Tustin Ave

Santa Ana, CA 92705

What to Bring :

A copy of your resume

Professional or business casual attire

We look forward to meeting you and discussing how you can build your career with KPC Health!

Enjoy Life in Great Health! Come Discover KPC Health !

SUMMARY

The Collection Specialist is responsible for aggressively working the activity for assigned

accounts ensuring payment and / or resolution of outstanding account balances. He / She

communicates with patients and third party agencies to assist in the resolution of outstanding

account balances, completes and maintains timely, accurate reports of account activity, as well

as responds to incoming calls and mail from patients and third party agencies regarding

outstanding account balances.

REQUIREMENTS

High school diploma or equivalent required

Minimum of two years’ experience with third party reimbursement requirements

Ability to work independently and prioritize responsibilities

Must be able to organize, have time management skills

Must be able to read, write, and speak English, as well as possess good verbal and

communications skills

DUTIES AND RESPONSIBILITIES

Receives incoming phone calls / mail from patients and third parties assisting in the

resolution of accounts receivable.

Properly performs and utilizes Meditech financial modules and any applicable systems

required.

Reviews reports of outstanding accounts to determine appropriate next actions

required to obtain payment for outstanding balances.

Aggressively works patient accounts and / or third party bills necessary for collection of

outstanding balances.

Update patient accounts, as appropriate, to prompt next actions and document all

activity.

Works intra and inter- departmentally to ensure cost effective utilization.

Assists patients in making payment arrangements.

Receives and answers inquiries from patients, insurance companies, Medicare or other

parties regarding billing.

Makes recommendations for the resolution of account balances; i.e., flat rate

adjustment, write-off, charity referral, etc.

Works cooperatively with other department staff to determine appropriate course of

action to assist patients with the resolution of outstanding account balances.

Maintains account information pertinent to collection activity on all accounts,

admissions and referrals.

Reviews all billing for completeness and accuracy.

Promotes environmental and patient safety :

o Makes provision for a clean, organized environment

o Constantly observes for unsafe conditions

o Reports safety issues in a timely manner

o Has knowledge of general safety, department and service safety, and specific

job hazardous

o Demonstrates proper body mechanics in all functions

Promotes efficient use of departmental supplies and equipment :

o Ensures equipment is in good working order

o Reports equipment problems to appropriate personnel promptly

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What are the responsibilities and job description for the Patient Account Specialist I - Join Our Team! position at KPC GLOBAL MEDICAL CENTERS INC.?

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Job openings at KPC GLOBAL MEDICAL CENTERS INC.

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