What are the responsibilities and job description for the Community Manager position at KPM Property Management?
KPM is looking to hire an ambitious Community Manager to join our team at our Interlace property! This is a full time position and compensation will range based on experience.
The Community Manager is responsible for all aspects of the property that he/she/they are assigned to. This role must manage all on site staff and daily operations of their respective property including financial and operational goals, compliance of KPM policies, and promoting resident satisfaction.
Responsibilities{{:}
}- Overlook leasing activity - follow up on leads and approve application outstandin g
- Actively manage customer satisfaction and improve retention rate - encourage property staff to follow up on renewal s
- Review collections daily and make decisions where require d
- Monitor all property work orders and supervise execution with lead maintenance personne l
- Manage the make ready schedule and supervise the progres s
- Audit rent roll to monitor rent, lease expiration, MTM tenants, eviction s
- Submit all necessary HR paperwork to corporate (new hire, payroll, terminations, etc. )
- Must attend emergency calls and assign work to the on-call maintenance
- Perform other duties assigned
Requirements{{:
- }
- } High School Diploma or Equivalent required / College Degree preferr e
- d 3 years' experience as a Community Manager at a Multifamily propert y
- Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handlin g
- Experience with CAM or CAP S
- Experience with Onesit e
- Excellent verbal and written communication skill s
- Customer service experien c
- e Must be able to communicate effectively with residents and team member s
- High sense of urgency, with the ability to meet deadline s
- Ability to remain organized, professional, and respectful in challenging situatio n
Physical Requirements / Working Conditions{{:
}}- Prolonged periods sitting, standing, and walking throughout the workd a
- y Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulde r
- s Must be able to type efficient l
- y Must be able to lift up to 15 poun d
- s Must be able to work indoors / outdoors or in extreme weather conditi o
- ns Must be able to work weekends and/or evenings on a rotating sched
