Senior Product Designer, Generative AI Experience

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KPMG is currently seeking a Senior Product Designer - Generative AI Experience to join our Digital Nexus technology organization. This is a hybrid work opportunity.

Responsibilities:

• Conduct advanced user research, exploring user mental models, needs, expectations, use cases, and translate findings into actionable design insights toward Generative AI powered products
• Design innovative and intuitive interaction models for Generative AI products, focusing on clarity, transparency, control, usability and overall end-user experience; explore and prototype novel interaction paradigms, such as natural language interfaces, conversational UI, AI-assisted creation workflows, and multimodal interactions
• Create high-fidelity wireframes and prototypes that showcase the user journey through Generative AI-powered features, while leading design reviews and providing constructive feedback to other designers
• Define and evangelize best practices for prompt engineering UX across our products, while developing user-friendly interfaces for crafting effective prompts, refining AI outputs, and managing prompt libraries
• Collaborate closely with service designers, engineers, product managers, and other stakeholders with expertise in Generative AI; effectively communicate design concepts and rationale to both technical and non-technical audiences
• Lead efforts to address ethical implications of Generative AI in our designs, including potential biases, misuse, and societal impact; contribute to the evolution and maintenance of our design system, focusing on patterns and components specific to AI interactions
  
  

Qualifications:

• Minimum five years of recent experience and demonstrable knowledge applying User Centered Design methodologies with strong emphasis on complex product design (experience designing for AI-related products is a significant advantage)
• Bachelor's degree from an accredited college or university is preferred
• Experience in user research and usability validation testing methods and experience in formal grounding in Human-Centered Design (HCD), Product Design, Experience Design and UX design
• Proficiency in design tools such as Figma, Adobe XD, and Mural; experience leading UX workstreams and junior designers within larger projects; background working in an Agile design/development environment
• Strong portfolio showcasing design process, problem-solving skills, leadership experience, and user-centered approach
• Excellent communication and collaboration skills; knowledge of accessibility guidelines and best practices
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa
  
  

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Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.