What are the responsibilities and job description for the Experienced Server position at KPOT Killeen?
Title:
Server
Report to
Restaurant Management
About KPot:
K-Pot offers both worlds of Korean BBQ and Asian Hot Pot.
What is Hot Pot? Hot pot is an Asian cooking method, prepared with a simmering pot of soup stock at the dining table, containing a variety of East Asian foods and ingredients. While your hot pot is simmering, ingredients are placed into the pot and are cooked at the table in front of your eyes, in a manner similar to fondue.
Korean barbecue known locally as (고기구이) gogi-gui, “Meat Roast”, refers to the Korean cuisine method of grilling meat such as beef, chicken or pork, that you prepare yourself at your table. Our menu offers an extensive selection of fresh quality meats, seafood, noodles, and vegetables for Hot Pot and BBQ experience.
Role Overview:
A restaurant server takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.
Responsibilities & Duties:
- Primary job function is to ensure guest satisfaction, by providing quality customer service throughout the dining experience
- Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
- Ensure the table is clean and that utensils, napkins, and other needs have been provided and anticipate guest's needs prior to them asking
- All orders should be relayed to the service bar and the kitchen via the POS tablet
- Continuous interaction with the kitchen to ensure delivery of all food items
- Setting up and maintaining sections throughout the shift
- Should possess the ability to multi-task and be aware of several tables progression through the dining experience
- Cash handling: closing out of all table checks in an orderly and timely fashion. Providing the guest with accurate and complete change, coupled with a sincere “Thank You,” and invitation to return
- Ability to lift boxes occasionally up to 25lbs. Ability to work in various temperature environments, for example low temperature in the refrigerator and high temperature in the cooking area. Should expect to exert a fast paced mobility thought shift between 4 and 10 hours in length
- Be a team player, assisting other team members whenever needed to ensure customer satisfaction
- Post shift side work, as assigned via corresponding section assignment. May be required to perform other related duties, as assigned
Qualifications:
Minimum - 1 years prior server restaurant experience; ability to lead and train others
Preferred - 3 years prior server restaurant experience; ability to lead and train others
Employee Perks/Benefits:
- Flexible schedule
- Employee 20% off Discount
- Fun and lively work environment with potential for growth
Job Type: Full-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Night shift
Experience:
- Serving: 1 year (Required)
- Restaurant experience: 1 year (Required)
License/Certification:
- Food handlers (Required)
- TABC Certification (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Killeen, TX 76541 (Required)
Work Location: In person
