What are the responsibilities and job description for the Host position at KPOT Korean BBQ & Hot Pot?
Hosts are responsible for welcoming guests and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus, accepting phone calls, making sure that tables are cleared and set, following established guidelines, procedures, and policies as prescribed by company standards.
Responsibilities & Duties
- Primary job function is to greet guests in a friendly, welcoming manner. Entry doors should be held open whenever possible, for arriving guests
- Seat guests at an appropriate table while engaging in casual conversation, taking into account special needs (children, high chairs, and party size). Rotating of new tables for service staff is necessary for an equitable division of the day’s work
- Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
- Answering the phone within three rings. Taking a message for management, if appropriate
- Teamwork is essential to a smooth operating work environment. Assisting servers in maintaining sections throughout the shift
- Should possess the ability to multi-task and be aware of several tables progression through the dining experience
- Cash handling: closing out of all checks in an orderly and timely fashion, upon service staff presenting payment
- Providing all departing guests with a sincere “Thank You” and invitation to return to K-Pot. Entry doors should be held open whenever possible, for departing guests. If a guest relays that an issue was present during their experience, get a manager immediately
- Ability to lift boxes occasionally up to 25lbs. Standing on one’s feet in a fast paced environment for a period of approximately 4 hours or longer
- Ensures that work areas are clean and equipment, tools, and supplies are properly stored
- Helps bus and set tables and performs side-work and cleaning duties as needed. Maybe asked to perform other related tasks or duties as deemed necessary
Qualifications
Minimum - No prior restaurant hosting experience is necessary
Preferred - 1 years prior hosting restaurant experience
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $13
