What are the responsibilities and job description for the Medical Office Associate - Front Desk position at Kraemer Women's Care?
Under supervision of the Office Manager, the Medical Office Associate (Front Desk) is responsible for assisting the patients, visitors, providers and office staff in a courtesy and friendly manner. Perform all duties in an efficient and timely manner, while maintaining a positive patient flow. Direct interaction with patients. Check in, check out, verification of insurance. Data entry of patient information. Answer phones, meet and greet customers/patients, file, fax, copy.
Key Responsibilities:
- Provides a warm welcome and fond farewell to each patient
- Answers incoming calls to the office and triage appropriately
- Verifies patient information (name, address, phone number, insurance coverage, etc.)
- Schedules, reschedule or cancel appointments for patients and providers
- Collect service fees
- Communicate messages to patient when directed by the provider
- Keeps Office Manager abreast of all front-desk operation concerns
- Other duties as assigned
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $18