What are the responsibilities and job description for the Account Executive - Premium Seating position at Kraft Group LLC?
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SUMMARY: The Account Executive - Premium Seating is responsible for selling new season seats and groups to the business community in Massachusetts. The Account Executive - Premium Seating will maintain contact with the client via phone, outside appointments and in-stadium visits. The overall goals are to increase the number of season seat holders/groups buyers with superior customer experience/service and close relationship between the client and the Revolution.
DUTIES & RESPONSIBILITIES
- Sell Revolution products to the Business Community and provide service after the sale to those customers.
- Keep accurate CRM records and perform necessary follow up with customers in order to close sales.
- Process orders by using the Archtics ticketing system and the Revolution intranet. Take all necessary steps and fill out all required forms/computer documents in a timely manner order to complete the sale and ensure the proper delivery of all package elements to the customer.
- Assist in the planning and execution of Revolution elements on game days and at Revolution events.
- Special projects and assignments as business dictates.
- Meet weekly with management to evaluate results, establish best processes and strategies for driving new business.
- Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities
SKILLS AND QUALIFICATIONS
- Must have excellent written and oral communication skills.
- Must be able to manage multiple timelines in a fast-paced, deadline-oriented environment.
- Must also be highly computer proficient and skilled working with database and spreadsheets.
- Must be well organized and maintain a professional, courteous posture with team members and customers
PHYSICAL DEMANDS
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
- The employee frequently is required to talk or hear.
- The employee is occasionally required to reach with hands and arms.
- The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
- Normal office environment
CERTIFICATES, LICENSES, REGISTRATIONS
- None required
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
