What are the responsibilities and job description for the Service Advisor position at Kraft Nissan/Infiniti?
Kraft Nissan / Infiniti is family owned and operated. We have a Kind and Professional work force that believes in teamwork and communication. If you are a people person and want to join the team please apply and come in for an interview.
Job Overview:
We are seeking a skilled Customer focused Service Advisor to join our team. The ideal candidate will have a strong background in customer service, automotive service is a plus, possess excellent communication skills, and thrive in a fast-paced environment.
Responsibilities:
- Greet customers and assess their service needs
- Write service orders and descriptions of problems reported by customers
- Communicate with technicians about vehicle problems and repair timelines
- Provide estimates for labor and parts costs to customers
- Upsell additional services or products based on customer needs
- Ensure customer satisfaction throughout the service process
Qualifications:
- Previous experience in service writing or automotive service is preferred
- Knowledge of oil changes, suspension, and transmission systems is a plus
- Ability to effectively communicate technical information to customers
- Strong sales skills with a focus on customer service
- Mechanical knowledge to accurately describe vehicle issues
Join our team and enjoy a dynamic work environment where your skills are valued and growth opportunities are available.
Job Type: Full-time
Pay: $40,962.00 - $76,353.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Shift:
- Day shift
Work Days:
- Rotating weekends
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Tallahassee, FL 32308 (Required)
Ability to Relocate:
- Tallahassee, FL 32308: Relocate before starting work (Required)
Work Location: In person
Salary : $40,962 - $76,353