What are the responsibilities and job description for the Account Manager position at Kraken?
Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
We are looking for an Account Manager in Germany to optimise client relationships, success, reference capability & business growth.
\n- Manage and develop relationships with existing clients, ensuring their needs are met and expectations exceeded.
- Identify new business opportunities within assigned accounts to drive growth.
- Serve as the primary point of contact between the company and clients, addressing inquiries, concerns, and requests in a timely and professional manner.
- Develop and execute account plans to achieve sales targets and business objectives.
- Collaborate with internal departments, including sales, marketing, and customer support, to provide clients with a seamless experience.
- Prepare and present reports on account performance, trends, and growth opportunities.
- Negotiate contracts, pricing, and service agreements in alignment with company policies.
- Monitor market trends and competitor activities to identify potential business opportunities and challenges.
- Ensure accurate documentation of client interactions, contracts, and sales activities in the CRM system.
- Minimum of 4 years of experience in account management, sales, or customer relations.
- Proven track record of managing client relationships and achieving sales targets.
- Excellent communication, negotiation, and presentation skills.
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
