What are the responsibilities and job description for the Technical Business Analyst position at Kraken?
We’re looking for a Technical Business Analyst to work alongside our agile Product Teams, to help shape and evolve our product.
What You'll Do
What You'll Do
- Working within one of our agile Product Teams, you will:
- Work alongside developers to build a quality product which customers will love, participating in sprint planning, daily standups, 3 amigos discussions and demos.
- Gather requirements from a range of different stakeholders - including clients, product, market specialists and partnerships.
- Analyse technical documentation e.g. API documents, and assess compatibility with our standard feature set - which is a key input into our commercial review process.
- Act as the interface between business requirements, our partners and the software development team.
- Brief software engineers on technical scope, and collaborate on determining the right development approach considering a range of factors such as technical complexity, scope, cost, timeframes and business value.
- Input into planning decisions in collaboration with delivery and product.
- Propose ways to slice releases, to deliver business value quickly.
- Plan, track and manage expectations about completion of technical analysis tasks.
- Collaborate with the agile team, participating in or running ceremonies (e.g. retrospectives, discovery sessions)
- Help us identify how we can improve our processes.
- Contribute to partner management conversations with our partnerships team.
- Coordinate across long-standing product teams and proactively manage dependencies in order to deliver product outcomes.
- Write user stories; high level user journey and business process flow charts and conduct ongoing user acceptance testing, product quality, and product documentation.
- Experience in the agile software lifecycle; from inception; requirements gathering and prioritisation through to launch and continuous improvement. You should be comfortable wearing many hats in this process - in order to achieve our goals.
- Excellent communication skills - the ability to summarise complex problems and recommend concise plans of action, translating for non-technical audiences.
- Solid technical background with hands-on experience in software delivery, and a willingness to get stuck into the technical detail of complex services and use cases. Experience understanding and translating API documentation into requirements for the development team. Ability to write sample script/use tooling to call APIs.
- Facilitation skills, and ability to gather requirements from meetings, technical specifications and process flows.
- Stakeholder engagement skills and experience - both internally and externally.
- Experience and examples of knowing when to ‘zoom in’ to the detail - and when to ‘zoom out’.
- A bias to action.
- A passion for clean tech and a strong desire to contribute to the decarbonization of the planet.
- Experience working internationally; or in the energy sector (desirable)
- Great medical, dental, and vision insurance options including FSAs.
- Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
- 401(k) plan with employer match.
- Parental leave. Biological, adoptive and foster parents are all eligible.
- Pre-tax commuter benefits.
- Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
- Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
- Modern office or co-working spaces depending on location.
- We hire a wide range of experience levels into our delivery teams. The salary range for this role in NYC ranges on average from $90,000-$160,000 (with some flexibility) depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range—this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context.
Salary : $90,000 - $160,000
