What are the responsibilities and job description for the Mobile Service Technician position at Krause Family Ford?
Krause Family Ford is growing, and we want YOU to come along for the ride! Join our dynamic team at Krause Family Ford! Being one of the fastest growing dealers in metro Atlanta, we are in need of people who are looking for a change. We stay busy due to our long history of customer service in the area along with quality repairs. We have excellent relationships with our customers. We are conveniently located at interstate 575 and Towne Lake Parkway in the heart of it all. If you are tired of being in a unorganized, mismanaged, slow dealership and not making money, apply today! You will not be disappointed!
We’re looking for an ideal candidate who embodies grit and thrives in a collaborative team environment. If you’re enthusiastic, ready to contribute to a positive and fast-paced atmosphere, we want to hear from you!
Salary commission
$25,000.00 Employee Retention Bonus!!!!!
What we offer:
- FREE COMPANY PAID HEALTH INSURANCE!!
- Dental, Vision Insurance, and HSA account available
- Short and Long Term Disability Insurance
- 401k plans w/match
- Paid Vacations
- Paid Holidays
- Holiday lunches/grill outs
- Employee appreciation celebrations
- Career advancement opportunities, promote from within
- Discounts on products and services
- Our successful service team carries high sales per RO and high closing ratios
- Long term job security
- One of the largest and most successful Ford stores in the Southeast
- We have been in business for over 30 years
- Family-owned and operated
Our Mobile Technicians are responsible for providing superb customer service by handling lite maintenance, oil changes and factory recalls at client locations as well as maintaining fleet vehicles. We provide late model mobile service units for outside service calls. No heavy diagnostics, no heavy engine work, no heavy transmission work, no driveability, etc. We will provide training. As a mobile technician at Krause Family Ford you are responsible for handling recalls, repairing and preventive maintenance of customer vehicles through the following activities:
- Completing recalls per manufactures technical instructions
- Complete preventative maintenance such as engine tune-ups, oil changes, replacing filters, etc.
- Maintain vehicle functional condition by listening to customer complaints and reviewing service advisor notes, conducting inspections, repairing engine failures, repairing mechanical and electrical systems malfunctions, replacing parts and components, and repairing body damage.
- Verify vehicle serviceability by conducting test drives; adjusting controls and systems.
- Comply with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
- Maintain vehicle records by recording service and repairs in the DMS system.
- Keep equipment in pristine condition by following operating and safety instructions at all times.
- Keep equipment available for use by inspecting and testing vehicles.
- Update job and product knowledge as required by the manufacturer.
- Communicate professionally and provide updates on customer repairs as needed to service advisors and the parts department.
- All other duties assigned.
