What are the responsibilities and job description for the Field Service Technician A position at Krber Group?
Krber Technologies, Inc., a Sales and Service Company serving the North American Tobacco Industry, has an outstanding career opportunity available for a Field Service Technician to join our team. As a Field Service Technician, you will be working in the Field Service Department with a team of experienced technicians serving our customers' technical service requirements.
Your role in our team
- You will perform the troubleshooting, repair, service, and installation of multiple tobacco machines in a timely and accurate manner, and independently without supervision.
- You should be capable of communicating effectively with customers and within other departments of Krber in both verbal and written form.
- You will support customer personnel by providing technical knowledge and expertise on the equipment.
- You will conduct training for customer personnel on the maintenance, repair, and installation of equipment upon request.
- You will provide technical support to customer personnel regarding the inventory of critical spare parts and convey knowledge on the use of spare parts catalog.
- You will assist in the support of control systems, utilizing manuals, schematics, and test equipment.
- You will be prepared and ready for service assignments, including international travel, for any length of time.
- You will prepare service reports accurately and submit biweekly or more frequently if necessary.
- You will keep abreast of new technological developments of assigned Krber equipment. Be able to support the sale of additional Krber products while in the field with recognition of potential opportunities and reporting them to Sales.
- You will perform work assignments in a safe and responsible manner.
- You will represent the company professionally and conduct business with tact and diplomacy.
Your profile
Your benefits
We are an Equal Opportunity Employer
Recruitment Team
For questions please contact us via jobs@koerber.com.
Please apply exclusively via the "Apply now" button.
Recruitment-Team
For questions please contact us via jobs@koerber.de.
Please apply exclusively via the "Apply now" button.
The Business Area Technologies is part of the international technology group Krber, with more than 13,000 employees at over 100 locations. We develop customized solutions in the areas of machinery, equipment, software, measuring instruments, flavors, and services with a focus on the tobacco and the food and beverage industry. Beyond, our range of offerings includes innovative concepts for battery cell production. With passion, precision and performance, we deliver and integrate outperforming technologies to help our customers realize their full potential.
