What are the responsibilities and job description for the Customer Service Ambassador position at Kree Creative Co?
About Us
We’re a results-driven company that works with top brands in the wireless industry to deliver exceptional service to customers in the community while driving sales. Our Customer Service Ambassador's mission is to simplify the process of choosing the right wireless plans while creating meaningful connections. We take pride in fostering a positive, growth-oriented workplace where our Customer Service Ambassador team members can thrive.
We are looking for individuals who are ready for a full-time permanent position where building new connections is a top priority. If you’re energized by helping others, have a passion for closing sales, and love working in a people-first environment, this Customer Service Ambassador role is the opportunity you’ve been looking for! Join our team as a Customer Service Ambassador, where you’ll represent industry-leading wireless service providers, connect with customers directly, and help them find the solutions they need—all while building a rewarding career.
What You Will Do as a Customer Service Ambassador:
- Connect with customers: Meet potential clients in person to promote, sell, and educate them on wireless service plans that best suit their needs, provided they qualify.
- Guide customers through the enrollment process: Assist customers in the enrollment process, ensuring they fully understand the benefits of their selected plans, while upselling additional services when appropriate.
- Offer customized solutions: Apply your problem-solving abilities to address customer questions and concerns, delivering professional and personalized service every time.
- Meet and exceed sales targets: Utilize your communication and relationship-building skills to achieve and surpass performance goals.
- Collaborate with a high-performing team: Share ideas and strategies with the Customer Service Associate and Sales team to foster continuous improvement and collective growth.
What You Bring to the Table
We’re looking for individuals for the Customer Service Ambassador role who are:
- People-oriented: You love connecting with others and creating positive experiences.
- Goal-driven: You’re motivated by achieving targets and exceeding expectations.
- Strong communicators: You can explain complex information in a simple and engaging way.
- Quick learners: You’re adaptable, coachable, and eager to enhance your skills.
- Reliable and flexible: You’re dependable and open to working weekends or evenings when needed.
- Background: You have prior experience in sales, customer service, or customer-facing positions.
Job Type: Full-time
Pay: $49,673.00 - $55,558.00 per year
Benefits:
- 401(k)
Shift:
- Day shift
Work Location: In person
Salary : $49,673 - $55,558
