Area Manager of Stores

Since launching in 2013 the brand has continued to grow and evolve with an extensive offering of unique, hand-crafted sun and optical frames designed in New Orleans and crafted with the utmost attention to detail. In addition to brick & mortar locations, “Tiny House” concept stores, and a robust ecommerce business the brand is also available at many notable retailers such as Bloomingdales, Neiman Marcus, Nordstrom, and shopbop. KREWE’s unique approach to eyewear has created a cult-following amongst consumers and influencers alike. Our frames have appeared in publications from GQ to VOGUE and on celebrities such as Beyonce, Gigi Hadid, Meghan Markle, Carrie Underwood, Hailey Bieber, Zayne Malik, Scott Disick, Adam Huber, among others.

As the business grows, we are seeking smart, creative, and experienced individuals to join our talented team! Key attributes and qualities we are looking for in candidates for all open roles: Entrepreneurial spirit, innovative and solution-oriented, adaptable and resilient, best-practices methodology, team-oriented with a lean-in attitude, highest standards for execution, and a high level of accountability.

Calling all conceptual thinkers, team players, and eyewear aficionados — KREWE is looking for a full-time Area Manager of Stores to join our In Person Leadership Team. This role will be based out of New Orleans, LA and expected to travel 50% out of the calendar year.

Duties and Responsibilities

• Deliver sales goal and bottom line profits across designated fleet of stores
• Utilize KREWE tools and best practices to achieve sales goals and foster a culture of excellence
• Ensure exceptional KREWE Guest Experience, brand standards, and operational processes are consistently executed at the highest level
• Lead the opening of new KREWE locations and activation of temporary residencies to suppor brand growth
• Define and execute short- and long-term strategies to drive sales growth across the territory
• Assist Store Managers with building out a strategic calendar of events that generates bran awareness and incremental revenue
• Build community relationships and partnerships within each market to strengthen bran presence and drive incremental traffic and revenue to stores
• Partner with our Director of Stores and Training Talent Manager to implement scalable coaching, development, and performance management tools to consistently level-up our teams
• Recruit, hire, and develop top talent to deliver exceptional in person experiences
• Manage and develop retail teams, ensuring seamless customer journeys and high servic standards
• Communicate with store teams on sales performance, marketing campaigns, and operations
• Analyze sales data to identify trends, improve product performance, and maximize profi margins
• Maintain brand standards in store presentation and customer service to create a premium
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Qualifications And Skills

• 5 years of senior leadership experience in multi-unit luxury retail
• Strong business acumen skillset and drive for delivering sales goals
• Strong leadership skills with the ability to inspire and motivate teams
• Excellent analytical and problem-solving abilities
• Exceptional communication and interpersonal skills
• Expertise in multi-unit retail operations, with a focus on luxury fashion, apparel, or eyewear
• Proven ability to lead diverse teams positively and effectively across cultures and functions
• High visual and brand standards, with sharp attention to detail and a strong understanding of personal style
• Passionate about eyewear, fashion, and culture, with an appreciation for KREWE’s role in the industry
• Excellent customer service skills and ability to lead remote teams to deliver an impeccable client journey
• Familiar with best practices and emerging software, including POS systems, to support operational excellence
• Motivated self-starter with exceptional time management skills, thriving under pressure in fast-paced environments
• Excellent Excel and Google Suite skills is a must
• Ability to travel 50% of the time
  
  

Benefits and Perks

• Competitive wage
• Group health plans: health, vision and dental insurance
• Welfare benefits: life, ad&d, supplemental voluntary coverage
• FSA Plan & HSA Program
• 401(K) Investment Options
• Adoption Assistance, EAP, Commuter Benefits
• Paid Parental Leave
• Quarterly Cultural Spend
• Ongoing Training and Development, an Educational Allowance
• 10 paid holidays and Paid Time Off
• KREWE employee frame discount (of course!)
  
  

KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, federal laws.

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