As the Director of Inside Sales , you will hire, develop, and lead a team of high-performing sales professionals who consistently meet and exceed targets. These professionals make up our inbound and outbound call center team (Business Development Representatives - BDR’s) and serve as the first point of contact for our brand .
You are passionate about sales and the customer experience , ensuring both are a top priority in a high-performance, results-driven environment . You set and achieve sales goals while helping others do the same, fostering a culture of strong accountability and execution .
You are skilled at building and leading high-performing sales teams , applying solid processes, and refining ineffective ones. You measure results, use data to drive performance, and ensure every team member is held accountable for delivering results. You identify individuals’ unique sales strengths and coach them to win through encouragement, direction, and accountability .
You are a hands-on leader who is not afraid to step in and provide support when necessary. Whether it’s coaching in real time, assisting with process improvements, or helping navigate challenges, you lead by example and ensure the team has the guidance and resources they need to succeed.
This is a huge opportunity to be a director alongside Kris Lindahl in a rapidly growing company with massive growth . Our companies are a rocket ship —we’re looking for a leader who can scale with us and drive excellence in customer success .
The Key to Success in This Role
The key to this role is running a fast-paced sales department where :
- The team answers and doesn’t miss calls .
- The team responds lightning fast to inquiries when they come in.
- Sales accountability is a priority , and performance expectations are consistently met or exceeded.
Outcomes
Lead the Sales Team
Identify, create, and lead through KPIs.A metric-driven leader who makes it a priority to consistently achieve or overachieve sales metrics .Lead weekly 1 : 1s with Business Development Representatives, focusing on :KPI & Scorecard reviewsSales performance strategy & developmentSales coaching : Provide scripts, dialogues, and identify coaching opportunities.Lead with a live coaching style of development, including role-playing and scripting .Motivate the team and create an amazing sales culture that fosters accountability, high performance, and professional growth.Ensure each team member meets or exceeds activity and quota expectations .Track and monitor inbound lead efficiency per rep .Conduct daily and hourly check-ins with reps.Ensure quality assurance by auditing all leads and reviewing qualitative performance metrics.Obsessed with providing a world-class experience to clients and leads.Lead, manage, and hold the team accountable to key performance standards.Lead daily standup meetings with Business Development Representatives (BDRs) to ensure sales accountability on key metrics.Business Development Strategy & Execution
Participate in weekly Sales Leadership meetings and collaborate with the Marketing and Sales Teams.Track and report on team performance , including outbound efforts and conversion rates.Note : This role is not part of marketing. The focus is on coaching, optimizing, and driving performance within the sales team.
Hiring & Training of Business Development Representatives
Identify and hire top-tier sales talent to build a world-class Business Development team.Lead onboarding and training for new team members, ensuring a successful ramp-up period.Conduct daily training, coaching, and role-playing sessions to reinforce best practices.Facilitate script training and objection-handling workshops to sharpen sales skills.Develop a structured training schedule with defined focus areas.Identify and mentor A-Players , developing future leaders within the sales organization.Requirements & Competencies
Proven experience leading sales teams in a call center environment.Background in Salesforce CRM and call center technology.Ability to hire A-Players – Source, select, and attract top-tier sales talent.Ability to develop people – Elevate team members through coaching, training, and accountability.Hands-on leadership approach – Willing to step in and assist when needed, leading by example.Metric-driven mindset – Focused on setting, tracking, and exceeding performance targets.Persistence – Tenacity to execute and push through obstacles.Calm under pressure – Maintain stable performance in high-stakes situations.Enthusiasm – Passionate, energetic, and a can-do attitude.Analytical skills – Data-driven mindset to track, evaluate, and refine performance.Flexibility & adaptability – Thrive in a fast-paced, evolving environment.Strong communication skills – Clearly articulate messages in both written and verbal formats.High standards – Set and expect nothing short of excellence.Culture leader – Drive a positive, high-energy, and accountable team environment.Core Values (LET’S GO)
At our company, we live by our core values :
L - Learning : Always improving and growing.E - Empathy : Understanding and serving client needs.T - Tenacity : Tackling challenges head-on.S - Staying Positive : Optimism even in adversity.G - Generosity : Giving your best to clients and teammates.O - Owning It : Taking full responsibility for your success.Job Type & Compensation
Full-timeSalary : From $75,000 per year with an OTE of $100,000 including performance-based bonuses.Benefits :
Health insuranceDental insuranceVision insurancePaid time offIt’s highly recommended that you apply only if you have the experience outlined in this description. If you don’t, our hiring process may filter you out quickly. However, if you have a compelling reason why you believe you’re a strong fit despite lacking some of the listed experience, please provide details.
Salary : $75,000 - $100,000
