Lead Event Operations Assistant

Job Title: Lead Event Operations Assistant

Department: Event Development & Operations 

Business Unit: KSE

Location: Commerce City, CO

Reports To: Sr. Director, Event Development & Operations

Employment Type: Variable Hour – Hourly– Non-Exempt

Supervisor Position: No

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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. 

Nature of Work:

Lead Event Operations Assistant is a part-time, variable hour position that will coordinate and assist with event operations and event development for special events at the Dick’s Sporting Goods Park field complex and parking lots surrounding the stadium as well as private event spaces inside the stadium.  This position will also act as the Lead field supervisor by monitoring all regular sports activities on the fields. Need to be available to work on weeknights, weekends, and some holidays. A majority of the events fall during our open grass season from April to mid-October with limited events from mid-October to March.

Examples of work performed:

• Coordinates event operations including practices, leagues, tournaments, and other events
• Organizes set-up and logistics for field events, private events, special events, leagues, trainings, etc.
• Assists Stadium Operations during Colorado Rapids home games/concerts/International Games/etc with event set up, management, and tear down
• Monitors patron actions to ensure all DSGP policies, procedures, and standards are met and upheld
• Respond to and properly address incidents/accidents and implement DSGP procedures
• Provides Event Organizers and patrons with accessibility and customer service
• Works with management and other staff to assist in day-to-day operations of Fields Complex, Private Events, Special Events, leagues, trainings, etc.
• Assists with the creation and development of new events and business
• Act as the Manager On Duty of the fields complex
• Assists in the on-site training of new staff members

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. 

Working Conditions & Physical Demands:

• Ability to lift a minimum of 50lbs
• Ability to work for several hours in a variety of weather conditions 
• Ability to work a varied schedule to include numerous nights, early mornings, weekends, and holidays

Qualifications

• Minimum
  1. High school diploma or GED
  2. Minimum of two years customer service experience
  3. Applicants must meet minimum qualifications at the time of hire.
  4. Experience in the Event Operations Assistant role
  5. Two (2) years customer service experience

Competencies/Knowledge, Skills & Abilities

• Ability to communicate effectively with supervisors, co-workers, clients, and patrons
• Ability to work independently with minimum supervision
• Ability to organize, prioritize, and perform multiple tasks
• Interest or experience in sports or events
• General proficiency in Microsoft Office applications

Compensation

• Base hourly $22.00/hour 

All applicants for employment at KSE may be required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment may be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections, or who are pregnant, may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.