What are the responsibilities and job description for the LOGISTICS/TRANSPORATION DELIVERY TEAM LEADER DISPATCHER position at Kroger Delivery?
Support the FC and Spoke transportation organization in maintaining on-time delivery to customers and stores, promote and coach a culture of safety, and enhance quality within the FC through cross-functional communication. Utilize key performance indicators to improve the customer service experience, delivery efficiency, and driver engagement. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- Any experience in marshaller and driver trainer role
- 6 months of FC driver experience
- Valid driver's license
- Ability to use and understand required technology and application systems
- Must be at least 21 years of age
- Ability to work within set timeframes and fixed deadlines
- Ability to maintain common delivery standards in a safe and efficient manner
- Accuracy and a high attention to detail
- Ability to work through problems in standardized situations
- Ability to carry out detailed written or oral instructions
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
- Ability to effectively present information in one-on-one and small group situations to customers, clients and team members
- Ability to train, coach and develop associates
Desired
- High School Diploma or GED
- Any proven leadership experience
- Execute team lead duties within established transportation standards
- Identify and troubleshoot issues and communicate to supervision for resolution
- Assist supervisors in day to day tasks and act as liaison between supervisors, warehouse and fleet services
- Provide training and lead daily huddles and other team meetings
- Provide constructive feedback to t team members in the performance of their duties; provide frequent feedback
- Operate delivery vans when needed in a safe/efficient manner
- Load and unload orders onto vans in a safe/efficient manner when needed
- Separate and move totes when needed learn to operate special, job-specific equipment, vans and technology
- Maintain flexibility to work weekends, nights, overtime and holidays on a regular basis
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
