Front End/Clerk

Position Type: Employee
FLSA Status: Non-Exempt
 

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1^st strategy and encourage team members to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among team members.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Responsible for being visible and actively greeting, engaging and assisting customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items such as- Alcohol, Tobacco, Fireworks, and Videos.
• Collaborate with Frontend team members to encourage teamwork.
• Report pricing discrepancies to the Scan Coordinator.
• Report product ordering and shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity including- robbery, theft or fraud.
• Adhere to all local, state and federal laws, and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Ability to handle stressful situations
• Knowledge of basic math
• Standing or Walking- 100 percent of the time
• Lifting- maximum 40 pounds, average 20 pounds
• Manual Dexterity
• Bending, Twisting, Turning
• Reading Comprehension
• Talking- Good Verbal Skills
• Listening- Good Communications with customers and employees
• Repetitive Motion- Hands and Wrists
• Personal Ability- Knowledge to fully complete the cashier training program
• Memorization- Identify produce items and sale items
• Must be 16 years old

Desired Previous Job Experience

• Customer service experience
• Courtesy Clerk
• Second language

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day / First Shift; Evening / Second Shift
Regions: Midwest

States: Indiana
Keywords:

Jobs at Jay C Food Stores:  Jay C Food Stores is always looking for friendly team members who enjoy serving customers. Jay C is a great place to work. Our company offers competitive pay, good benefits, a flexible schedule, career advancement opportunities, and much more. If you are interested in a job opportunity with Jay C, please complete an online application today!

Company Overview
Kroger, one of the world's largest retailers, employs more than 368,000 associates who serve customers in 2,641 supermarkets and multi-department stores in 34 states and the District of Columbia under two dozen local banner names including Kroger, City Market, Dillons, Food 4 Less, Fred Meyer, Fry's, Harris Teeter, Jay C, King Soopers, QFC, Ralphs and Smith's.  The company also operates 786 convenience stores, 327 fine jewelry stores, 1,218 supermarket fuel centers and 38 food processing plants in the U.S.  Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations. Kroger contributes food and funds equal to 200 million meals a year through more than 80 Feeding America food bank partners. A leader in supplier diversity, Kroger is a proud member of the Billion Dollar Roundtable and the U.S. Hispanic Chamber's Million Dollar Club.

 Posting Notes:  IN || Edinburgh || 15801 N Us Highway 31 || 46124 || Jay C Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None