What are the responsibilities and job description for the Luxury Maintenance Assistant Supervisor position at KROMER INVESTMENTS, INC.?
Main job tasks and responsibilities:
- Assist Property Manager with hiring and retaining exceptional service personnel.
- Supervise service team members and conduct meetings regarding the priorities and assigned duties of each workday.
- Provide constructive feedback to team members by coaching them to better performance and counseling when work is not at expected and acceptable levels.
- Maintain open communication with Property Manager and ensure Property Manager is immediately informed of any personnel performance issues.
- Assist with scheduling of Maintenance Technicians, Housekeepers, and Groundskeepers/Porters.
- Ensure that all make-ready repairs and services are completed correctly, on time and within budget.
- Diagnose and perform minor and routine maintenance and repair on a daily basis (these include):
- Electrical and plumbing (including sewer lines).
- A/C and heating systems (proper certification may be required for some repairs).
- Appliances (when applicable).
- Water irrigation systems.
- Stairs, gates, fences, patios, railings.
- Tile, carpet, flooring.
- Roofing, gutters, fasteners.
- Interior/exterior lights.
- Fireplaces, ceiling fans.
- Gas fixtures and appliances (when applicable).
- Shutters, doors, cabinets, windows, sliding glass doors, boiler, gas, and electric.
- Door locks, mailboxes and locks.
- Security systems and fire protection equipment.
- Ceiling leaks.
- Walls.
- Pool area, tile, Jacuzzi, pool furniture.
- Inspect vacated apartments, assess move-out charges and complete make-ready checklist. Perform duties to restore apartments to “market ready” status. Re-inspect vacant apartments after make-ready operations have been completed.
- Maintain accurate records regarding preventive maintenance, service requests received, apartment make-ready status and work in progress.
- Constantly be aware of the condition of physical property throughout the property and immediately correct unsafe conditions like, broken gates leading to pools, open holes and broken exterior lights.
- Report all major repairs and requisitions to the Property Manager prior to any expenditure of funds.
- Assist Property Manager in the preparation of the annual property budget.
- Maintain inventory of spare parts and maintenance materials.
- Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs.
- Schedule and perform routine preventive maintenance on all appropriate equipment on a regular basis.
- Maintain all tools in excellent condition.
- Assist in planning and leading safety meetings.
Key Competencies:
- Must be technically proficient with a hands-on attitude and also possess solid leadership and communication skills.
- Must have knowledge of property warranty.
- Ability to organize, motivate and lead others.
- Provide own tools and be knowledgeable and skilled in the safe use and maintenance thereof.
- Use safety equipment (for example, goggles, masks, gloves) as tasks dictate.
- Ability to work well as part of a team.
- HVAC Certification required.
- Driving Requirements – occasional need to use personal transportation to pick up replacement parts and supplies.
Benefits:
- 30% housing discount
- Paid holidays
- Paid personal time off
- Paid sick days
- Health benefits including dental and vision insurance
- 401K plan
- Educational reimbursement