What are the responsibilities and job description for the Server/Waiter position at Kroo?
Job Summary:
We are seeking a skilled and enthusiastic Server to join our team. As a Server, you will play a crucial role in providing excellent customer service and ensuring an enjoyable dining experience for our guests. Your friendly and professional demeanor, along with your knowledge of the menu and exceptional attention to detail, will contribute to the overall success of our restaurant.
Responsibilities:
- Greet and seat guests in a timely and friendly manner
- Present menus and provide detailed information on food and beverage options
- Take accurate food and drink orders from guests
- Enter orders into the POS system and ensure accuracy
- Deliver food and beverages to tables promptly
- Check on guests throughout their meal to ensure satisfaction
- Clear tables and clean dining area as needed
- Assist with bussing tables during peak hours
- Collaborate with kitchen staff to ensure timely delivery of orders
- Handle guest inquiries, concerns, and complaints professionally
- Upsell menu items and promote specials to increase sales
Qualifications:
- Previous experience in the food industry is preferred but not required
- Strong math skills for handling payments and making change
- Excellent guest relations skills with a focus on providing exceptional customer service
- Ability to work in a fast-paced environment while maintaining attention to detail
- Basic knowledge of culinary terms and ingredients is a plus
- Familiarity with food service regulations and food safety practices
- Effective time management skills to prioritize tasks efficiently
- Strong sales skills to upsell menu items
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about delivering outstanding service and enjoy working in a dynamic team environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
Job Types: Full-time, Part-time
Pay: $7.00 - $9.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $7 - $9