What are the responsibilities and job description for the Client Results Manager position at KRS Holdings Inc?
At KRS Holdings, we are more than just property managers—we are community builders. With a dedication to excellence and customer satisfaction, we have grown into one of Virginia's premier property management firms. As we expand rapidly, we are seeking a Clients Results Manager who shares our commitment to fostering thriving communities and providing outstanding service. Please review the following and submit an application.
Position Overview
✔ Are you a seasoned property management professional with a successful history of leading and developing teams?
✔ Do you excel in both hands-on management and stepping in to offer essential support when required?
As a Clients Results Manager, you will play a key role in ensuring smooth operations and high performance across our portfolio in Central and Southeastern Virginia. You will guide multiple Community Managers and their teams, providing direct coverage when necessary to maintain seamless operations.
Key Responsibilities
- Manage Regional Operations: Oversee the day-to-day management of several properties to ensure excellent service and operational effectiveness.
- Lead & Mentor Teams: Provide hands-on leadership, training, and mentorship to Community Managers, helping them succeed and grow in their roles.
- Direct Support Coverage: Step in as needed to provide direct coverage when Community Managers or staff members are absent, ensuring uninterrupted service.
- Staff Development: Lead training initiatives that foster operational excellence and professional growth for your teams.
- Regular Travel: Frequently visit properties within your portfolio to stay engaged with operations and provide on-site support as necessary.
Qualifications
- Experience: At least 5 years of regional property management experience, with a proven ability to manage teams across multiple locations.
- Leadership: A strong leader who can step into various roles and guide teams when needed.
- Education: A Bachelor’s degree in Business, Real Estate, or a related field is preferred.
- Certifications: CPM, ARM, or similar certifications are highly preferred.
- Travel: Willingness to travel regularly to properties across the Richmond, Petersburg, and Hampton Road area, as well as Northeastern North Carolina.
- Language Skills: Fluency in English and Spanish is a strong plus.
What We Offer
- Competitive Compensation & Benefits: Health insurance, retirement plans, paid time off, and a fuel stipend.
- Career Growth: Opportunities for advancement within a fast-growing company.
- Supportive Culture: Join a collaborative and team-oriented environment that values leadership, innovation, and excellence.
KRS Holdings, Inc. is an Equal Opportunity Employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees.
