Community Manager

Elevate Your Property Management Career !

Are you ready to take your property management career to the next level? We’re seeking an enthusiastic and driven individual to oversee our LIHTC portfolio, primarily located in Newport News, Virginia. This is your opportunity to showcase your leadership abilities, exceptional customer service, and organizational skills while creating a vibrant, welcoming community.

What You’ll Do:

As a Community Manager, you’ll be in charge of all aspects of the apartment community. Your responsibilities will include:

• Resident Relations: Ensuring outstanding resident experiences by addressing inquiries, resolving concerns, and fostering a positive, inclusive community atmosphere.
• Applicant Management: Managing rental applications, guiding the underwriting process, and ensuring a smooth move-in experience for new residents.
• Rent Collection: Overseeing rent collection, monitoring delinquent payments, and taking the necessary steps to ensure on-time payments.
• Maintenance Requests: Managing and prioritizing maintenance and repair requests, working closely with maintenance teams and contractors to ensure the property remains in excellent condition.
• Budgeting and Accounting: Assisting in creating and managing property budgets, tracking expenses, and maintaining accurate financial records.
• Vendor and Contractor Management: Cultivating relationships with top vendors and contractors, negotiating contracts, and ensuring quality service.
• Team Leadership: Leading and motivating a dedicated team, providing mentorship, training, and support to ensure exceptional performance and professionalism.

What We’re Looking For:

To succeed in this role, you’ll need to bring the following:

• Experience: 3-5 years of experience in managing LIHTC apartment communities.
• Leadership Skills: Proven ability to lead and inspire a diverse team.
• Customer Service Expertise: Strong interpersonal and communication skills to build positive relationships with residents, applicants, and team members.
• Organizational Skills: Excellent multitasking abilities, attention to detail, and the ability to stay organized even in fast-paced environments.
• Leadership Ability: Experience leading teams and fostering a culture of excellence, accountability, and ownership.
• Positive Attitude: Ability to maintain professionalism and a positive demeanor, even in challenging situations, to ensure resident satisfaction and team morale.

Perks and Benefits:

We value our team members and offer a competitive benefits package, including:

• Competitive salary ($60,000 - $65,000 per year), based on experience
• Comprehensive medical, dental, and vision insurance
• Short and long-term disability coverage
• Life and accident insurance
• Retirement savings plan with company contributions
• Generous paid time off and holidays

Join a team committed to excellence, personal responsibility, and community impact. This is an exciting opportunity to make a difference in the lives of our residents while advancing your career in property management.