Service Manager

We are seeking a highly skilled and experienced Service Manager to join our team at our dealership. The ideal candidate will have a strong background in automotive sales and service, with the ability to lead a team of service technicians to achieve exceptional customer satisfaction and sales goals.

Responsibilities :

• Manage the daily operations of the service department, ensuring a high level of customer satisfaction through efficient and effective service delivery.
• Supervise a team of service technicians, providing guidance, support, and coaching to ensure they have the necessary skills and knowledge to perform their duties to the highest standard.
• Develop and maintain relationships with customers, ensuring they are kept informed of their vehicle's status and any issues that arise.
• Oversee the estimation and completion of service and repair work, ensuring that all work is done to the highest quality and in a timely manner.
• Handle cash transactions and manage the service department's finances.
• Provide exceptional customer service, ensuring that all customers are treated with respect and professionalism.
• Ensure that all service technicians are properly trained on new equipment and procedures.
• Stay up to date with new vehicle technologies and maintain a working knowledge of vehicle maintenance and repair procedures.
• Coordinate with the sales department to ensure that service technicians are knowledgeable about the features and benefits of new vehicles and can effectively communicate this information to customers.

Requirements :

Benefits

Highly competitive pay plan, based on experience and certifications

Health Insurance : Medical, Dental

401K & paid vacations

Employee Discount

Family owned and operated with an excellent reputation in the community

Ongoing training and career development from two different manufactures

Career advancement opportunities

Work Days :

License / Certification :

Ability to Commute :

Ability to Relocate :

Work Location : In person

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.