What are the responsibilities and job description for the CLIENT INTAKE SPECIALIST position at KRW Lawyers?
KRW is looking for a bright, detail oriented, and self-motivated individual to join the team as a Client Intake Specialist. We are needing a customer service oriented person with an eye for detail who thrives in a fast-paced environment.
Responsibilities:
This position includes but not limited to duties such as: utilizing multi-line phone systems, greeting clients, reviewing legal documents, transcribing medical dictations, and performing vital signs in a clinical setting if needed. Standard admin duties including: e-filing, faxing, scanning, mailings, & scheduling.
Deliver outstanding customer service to clients in a high call volume setting
Perform administrative duties including data entry, document management, and updating of databases
Coordinate and assist in sorting, filing, faxing, and copying documents
Facilitate communication between all departments
Participate in office rotation and clinics
Open to traveling for clinics with advance notice
Assists in all other duties as assigned
Qualifications:
At least 2 years in an office/administrative setting
Experience using a multiline phone system
Strong attention to detail and organization
Ability to multi-task and prioritize
Advanced experience in Microsoft Office programs
Pleasant, personable and friendly attitude
Clean, professional appearance
Job Type: Full Time/ Monday - Friday 8:30 a.m.- 5:00 p.m. (hybrid work schedule)
Benefits:
$16/hr DOE
PTO
Hybrid WFH Schedule
Paid holidays
100% Health, Dental, Vision & Life
After 60-day trial period
Salary : $16 - $17