What are the responsibilities and job description for the Program Manager position at KSA Integration?
KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive veterans support, and (3) business process improvement. We are a rapidly growing government contractor that has built a reputation for focusing on customer service, on-time performance, and continuous improvement. To demonstrate this, KSA was awarded the 2019 - 2023 Inc. Best Workplaces, a prestigious list of businesses recognized for company culture, standout worker benefits, and the prioritization of employee well-being. KSA also received a spot on both the 2020, 2021, 2022, and 2023 Best for Vets List by Military Times in addition to winning the 2021, 2022, and 2023 Department of Labor “Hire Vets” Platinum Medallion Award.
Position Overview: KSA is seeking a Program Manager with military experience (preferably a recently retired officer) to join our team. The ideal candidate will bring a strong background in operational and strategic leadership, project management, and Department of Defense (DoD) policy and planning. The Program Manager will support the Business Process Improvement (BPI) Portfolio in the execution of various contracts supporting DoD customers, collaborating closely with senior leaders and other teammates to ensure program and project success. This role requires a dynamic leader who is collaborative, highly organized, meticulous, and client driven.
Benefits:
- Medical, Dental, Vision (82% of employees’ premium paid by company, 25% towards dependents)
- HSA / FSA Medical Plans
- Paid Time Off
- Flexible Work Environment and Encourage Work/Life Balance
- 401K with Company Match
- Observes all federal holidays
- Professional Development/Tuition Reimbursement Program
- Annual Career Development Process
Job Type: Full-time/Exempt
Location: Hybrid. Candidate must reside in the National Capital Region (Northern Virginia preferred).
Anticipated Start Date: Spring 2025
Position Responsibilities:
- Program Leadership: Lead the execution of a key contract, overseeing multiple projects and ensuring they align with customer objectives and organizational goals.
- Support Role: Support additional contracts as a team leader or contributor, working closely with the Business Process Improvement (BPI) Portfolio Manager on contract oversight and delivery.
- Customer Engagement: Interface with customers regularly (at least weekly) to manage expectations, provide progress updates, and ensure an elevated level of satisfaction.
- Staff Collaboration: Leverage experience in either Joint Staff, Service Staff, or Combatant Command Staff environments to collaborate effectively with diverse stakeholders and leadership.
- Operational & Requirements Planning: Support operational planning, requirements planning, and DoD policy development and implementation on complex projects.
- Contract Oversight: Monitor contract performance, ensuring compliance with requirements, timelines, and budgets. Provide guidance on contract strategy and execution.
- Leadership & Mentorship: Demonstrate strong leadership skills, guiding teams through complex project execution while fostering a culture of collaboration and innovation.
Position Requirements:
- Bachelor’s degree required.
- US Citizenship
- Active Secret Clearance, or ability to obtain.
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Previous Experience in:
- Extensive DoD policy experience and operational planning expertise.
- Requirements planning experience, including translating customer needs into actionable plans.
- Proven success in leading and managing teams across a variety of projects.
- Skills:
- Strong oral and written communication skills, with the ability to present to senior leaders and external stakeholders.
- Customer management skills, with a focus on building strong, positive relationships.
- Must be proficient with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
- Business savvy: Ability to manage multiple priorities and navigate a demanding environment and engage with the customer on a weekly basis.
Preferred Skills/Experience:
- Master’s degree
- DoD Intermediate Level School graduate
- Project Management Professional (PMP) Certification
- PROCI certification preferred (or demonstrated experience in change management).
- Lean Six Sigma Certification
- Experience in Planning, Programming, Budgeting, and Execution (PPBE) phases of the DoD budget. Knowledge of the Congressional budget process and experience working at the OSD, DoD, Joint, or Service level.
KSA Integration is an equal-opportunity employer.