What are the responsibilities and job description for the Pump Shop Supervisor position at KSB SE & Co. KGaA?
KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.
OVERVIEW:
The Pump Shop Supervisor shall oversee all activities within the Pump Shop. This position will require both, supervision and "hands-on" work as needed. The supervisor will ensure all equipment received in the pump shop is disassembled, cleaned, inspected, and that all "as found" forms and reports are completed. The supervisor will help develop a complete and thorough work scope and Bill of Material (BOM) for repair of the equipment to meet Original Equipment Manufacturer (OEM), KSB – Standard Alloys, and Customer Specifications. Supervisor will ensure that all equipment is reassembled back to OEM, KSB– Standard Alloys, and Customer Specifications and that all documentation and reports are completed. The Supervisor will be responsible for planning to ensure the best use of material and human resources to achieve the company goals.
The Pump Shop Supervisor shall oversee all activities within the Pump Shop. This position will require both, supervision and "hands-on" work as needed. The supervisor will ensure all equipment received in the pump shop is disassembled, cleaned, inspected, and that all "as found" forms and reports are completed. The supervisor will help develop a complete and thorough work scope and Bill of Material (BOM) for repair of the equipment to meet Original Equipment Manufacturer (OEM), KSB – Standard Alloys, and Customer Specifications. Supervisor will ensure that all equipment is reassembled back to OEM, KSB– Standard Alloys, and Customer Specifications and that all documentation and reports are completed. The Supervisor will be responsible for planning to ensure the best use of material and human resources to achieve the company goals.
RESPONSIBILITIES:
Policy Adherence:
- Responsible for ensuring all direct reports adhere to all company policies, attendance policy, procedures and safety rules.
- Shop cleanliness and organization.
Pump Repair, Manufacturing and Production:
- Train and Supervise employees on proper disassembly and re-assembly of pumps and other rotating equipment.
- Repair work scope development.
- Create detailed BOM for the whole pump to support the Engineering and Request for Quotation (RFQ) process.
- Maintain operations tracking on all pump repair jobs.
- Work together with Pump Shop Coordinator to create employee schedule in order to meet demand.
- Interface with the Machine Shop, foundry, and other service centers to coordinate and facilitate job movement between facilities.
- Maintain all quality records in support of work being performed at this location.
- Maintain Operations Reports, Pump Repair Status Reports and assist with Will Ship Report Projections.
- Create training plans and compliance with a training program.
- Support of ISO compliance
- Non-Conformance Report (NCR) and Product Field Complaints (PFC) procedural review.
- Manpower, plant equipment, and scheduling analysis.
- Continuous improvement projects.
- Supervise the pump shop team’s staff schedules and performance with guidance from the Director of Operations.
- Responsible for managing and overseeing non-material spending and operating expenses.
Key Account Coordination:
- Customer interface in support of sales team to facilitate Order Intake, and to understand customer's repair requirements.
- Customer site visits to witness pump start-up and troubleshoot pump problems.
QUALIFICIATIONS:
- High school diploma or GED
- Work experience:
> 5 years’ experience working in a centrifugal pump shop or similar required.
> 10 years’ experience working in a centrifugal pump shop or similar preferred.
- Developed mechanical skills to be able to use and understand mechanical parts, mechanical assemblies, equipment, machines and tools.
- Being able to read and interpret technical drawings and blueprints
- Being able to use hand and power tools for assembly and maintenance
- Being able to apply basic principles of physics and mechanics
- Being able to use proper lifting techniques
- Being able to assemble and disassemble mechanical components
- Time management - Managing one's own time and ability to identify perceived barriers to our ability to meet the customer's timeline.
- Communication skills - talking to others to convey information effectively.
- Collaboration - team-oriented approach to knowledge sharing.
- Social Perceptiveness - Being aware of other's reactions and interpretation of an appropriate response.
- Deductive Reasoning- The ability to apply general rules to specific problems to produce sensible answers.
- Computer skills - Outlook, Excel, Word, PowerPoint and Adobe Acrobat as a minimum.
- Manufacturing knowledge - Pump repair experience or similar and familiarization with work scope creation required.
- Quality Assurance System - knowledge of ISO-9001:2008 and ability to train others on company procedures.
- Preferred knowledge on Standard Industry API 610, that specifies requirements for centrifugal pumps used in the petroleum, petrochemical, and natural gas industries, focusing on reliability and robustness knowledge of part types, use and manufacturing processes required to produce components.
- Capable of reading and interpreting of Part and Pump Drawings.
- Capable of writing business documents (plans and procedures).
KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
