What are the responsibilities and job description for the Houseperson (Overnight) position at KSL Resorts?
Essential Functions
- Stock linen closets with amenities and supplies for room attendants and deliver supplies directly to room attendants.
- Empty room attendant carts of soiled linen and trash.
- Anticipate guests' needs, respond promptly and acknowledge all guests service requests.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- Strip and service assigned guest rooms / floors by assignment, category and priority.
- Remove all dirty terry and linen and replace with clean par to designated layout.
- Clean ice machines and ensure ice machine area is clean and presentable for guests.
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and room attendants securely and in a timely manner.
- Replace all guestroom items required by SOP.
- Remove all trash, dust, debris and foreign particles from furniture, drapes, mini bar, doors, walls and fixtures.
- Clean windows in guestrooms and hotel areas as assigned.
- Moves / arranges furniture and mattresses as requested for reoccurring cleaning and maintenance.
- Complete reoccurring projects including deep cleaning, waxing / polishes floors.
- Refurnishes room with supplies, towels etc. as required.
- Return and restock cart at end of shift.
- Turn over any lost and found items from guest rooms to the Supervisor.
- Follow 4 Keys service standards, standard operation procedures, and safety standards.
- Follow safety and security procedures.
- Work cohesively with co-workers and all departments as part of a team.
- Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
- Adhere to attendance and reliability standards.
- Follow all additional duties as assigned by management.
Skills and Abilities
Job Qualifications / Requirements
Experience : Minimum 3 months housekeeping or relevant experience
Additional : Will be required to work flexible scheduled shifts based on business needs
Physical Requirements
The minimum physical requirements for this position include but are not limited to :
Reasonable Accommodation Statement
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact : selectserviceshr@kslresorts.com.
KSL Resorts is an Equal Opportunity Employer M / F / Disability / Veteran and Drug Free workplace.