Server

Job Description

Essential Functions:

• Greet guests and take all food and beverage orders.
• Ensure all orders are accurate with requests and substitutions.
• Be knowledgeable of all menu items with ingredients with relation to common dietary restrictions.
• Pre and post bus tables in assigned station.
• Maintain a clean dining area.
• Receive all payments accurately and timely.
• Perform necessary opening/closing and side work duties.
• Prepare food items for guests, including appetizers, sides, and desserts.
• Assist other servers with their tables.
• Ensure all equipment is in operation order and all supplies are up to par.
• Report equipment that needs repair or supplies that need to be ordered.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with coworkers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Skills and Abilities:

• Understand the mission, vision, and goals of the hotel.
• Prioritize and work efficiently with limited supervision.
• Be detail-oriented and able to multitask efficiently.
• Speak and understand the primary language(s) used in the workplace.
• Possess excellent communication, follow-up, and organizational skills.
• Have the ability to push, pull, bend, squat, and lift on a regular basis.
• Meet safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest's service needs; work cohesively with coworkers as part of a team.
• Knowledgeable and ensure compliance of all state food safety guidelines.

Job Qualifications/Requirements:

• Education: High School Diploma or GED equivalence required.
• Experience: Minimum 1 year experience in hotels, banquets, or events.
• Additional: Will be required to work flexible scheduled shifts based on business needs.

Physical Requirements:

• Must be able to lift and/or carry up to 40 pounds frequently to assist guests.
• Ability to stand for extended periods of time.
• Ability to hear, understand, and communicate orally and in writing to communicate with staff, vendors, and guests.
• Ability to bend and twist, push, and pull, stoop, and kneel.
• Ascend and descend a ladder.

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.