Custodian, Full-Time

 PRIMARY RESPONSIBILITY     

The primary responsibility of a Custodian is to ensure customer and employee safety and satisfaction by cleaning and maintaining a sanitary public and work environment. A Custodian also increases customer loyalty by serving as a general handyman who makes structural improvements by handling minor repairs and maintenance throughout the store and around the building.    

ESSENTIAL DUTIES 

You MUST perform the following duties regularly and up to company standards: 

· Dust mop and wet mop the entire sales floor and stairways daily. 

· Sweep checkouts and vacuum all rugs/mats daily. 

· Clean, sweep, mop and empty/clean trash cans in upstairs and downstairs offices and employee break room, daily. 

· Clean rest rooms, refill supplies, and remove trash daily. 

· Clean windows, glass doors, mirrors daily. 

· Wipe down all display cases daily. 

· Wipe down walls in restrooms 1-2 times a week. 

NON-ESSENTIAL JOB DUTIES 

In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge. 

· Promptly and efficiently greet, thank, offer assistance, and meet the needs of all customers.

· Clean and maintain shopping carts and baskets as needed. 

· Clean air vents as needed. 

· Change light bulbs as needed. 

· Paint as needed. 

· Order supplies as needed. 

· Perform other duties as required.  

CUSTOMER SERVICE EXPECTATIONS 

All associates are required to provide our customers with “World Class Service” with a local touch. 

· GREET all customers (be friendly, smile and make face-to-face eye contact). 

· HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store
hours; offer alternatives if a product is out of stock; take the customer to the product, etc.). 

· Personalize the customer’s shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.). 

· THANK all customers (show appreciation and offer a parting comment). 

WORKING CONDITIONS 

· Continuously perform most duties in an air conditioned building where it may be dirty, noisy and dusty when cleaning floors and collecting trash. 

· Occasionally work outdoors where the temperature and weather varies (hot, humid, sunny, rainy, etc.) to empty trash; Work around fumes from chemicals and paint. 

· Seldom work in a poorly ventilated area when performing duties in the back rooms, and in extremely cold temperatures when assisting perishable departments with maintenance. 

WORK HOURS 

· Generally be
available for work 7 days a week and holidays between 5:00 am and 11:00 pm. 

EQUIPMENT USE 

· Frequently need to use vacuum, dust mop, wet mop, and mop bucket for cleaning duties. 

· Occasionally need to use rubber gloves, paint, chemical solutions and cleaning agents for maintenance and various cleaning duties; Use ladder to retrieve supplies, paint, and change light bulbs; Use power tools to perform building and equipment maintenance. 

SAFETY EQUIPMENT 

· Continuously wear a back support belt when performing all job duties.  

MENTAL, PHYSICAL AND COMMUNICATION DEMANDS 

· MENTAL – Continuously need to pay attention to detail, concentrate well, and be alert when performing all duties, especially
when working around customers; be able to work efficiently, even with frequent interruptions. Occasionally need to use mathematical abilities to safely measure chemicals and order supplies.  

· PHYSICAL – Continuously need to stand, walk, handle and use corrected vision when performing all job duties. Frequently need to have
good depth perception and a wide field of vision when operating the vacuum and various power tools. Occasionally need to bend, kneel and reach when performing cleaning duties; Lift up to 75 lbs. and carry up to 50 lbs. when discarding trash and transporting supplies and
equipment; Climb and balance to retrieve supplies, paint, clean air vents, and change light bulbs; Walk up and down stairs to clean offices and rest rooms. 

· COMMUNICATION – Frequently need to listen, talk to, and understand supervisors and co-workers when doing all job duties. Occasionally need to read instructions on chemical and cleaning labels to assure the safety of customers and co-workers; Read messages from co-workers and supervisors; Write when logging supplies taken for store use; Talk to customers and provide service; Talk to vendors on the phone to order supplies and get product information. 

QUALIFICATION REQUIREMENTS 

Skills and Knowledge: Must have basic math skills and knowledge in building, equipment and yard maintenance. Must be able to multi task to accomplish work on time, be able to communicate effectively both orally and in writing, and be able to work under minimal or no
supervision. 

Education and Experience: None. 

Age Restrictions:  

· Must be at least 16 years of age to work in a walk-in freezer or chill box, and use a case cutter, knife and clippers. 

· Must be at least 18 years of age to operate a buffer, chain saw, power tools, and any other power driven equipment.