What are the responsibilities and job description for the Content Designer position at KTek Resourcing?
Job Description:
- Develop content, shape design strategy and advocate for the customer in partnership with Experience Design, Research, Product Management and Engineers across Connected Commerce
- Ideate, discover, prototype, build and iterate to validate customer problems and deliver customer-centric solutions
- Participate in customer research to understand customer needs and behaviors to see how your solutions work for users, with the support and guidance of Experience Researchers
- Identify and incorporate different kinds of data (research findings, analytics) into content strategy
- Deliver content components (UI language, product education, etc.) and lead content governance and approvals process
- Present work, articulate strategy and impact of content decisions to leadership
- Use and actively contribute to content systems (standards, voice and tone, messaging, and accessibility libraries)
Required Qualifications, Capabilities And Skills
- Bachelor’s Degree or certification from credible bootcamp or similar accelerated learning program, or equivalent work experience
- Self-directed in both planning and structuring your effort, and executing with expected levels of quality; you don’t need someone guiding you through the work
- Prior work involves collaboration within design teams (with other Product Designers, UX Researchers, and Content Designers) and cross-functionally with Product Managers, and Engineers
- Advanced skills in UX Writing and Information Architecture; Intermediate ability in adjacent skills such as User Research, Interaction Design, and Visual UI Design
- Experience working with brand and copy standards, including style, voice and tone
- Comfortable and confident when presenting work to cross-functional Directors
- Thorough knowledge of English language, grammar, spelling, punctuation, and usage
Preferred Qualifications, Capabilities And Skills
- Advocate for Accessibility Guidelines and Inclusive Design practices
- Has helped deliver multiple successful digital products, demonstrated user-centered design approaches and can measure design impact through data
- Familiarity with the organizational navigation required for content compliance, including legal and accessibility reviews
- Prior work shows how you used an understanding of business value and product strategy to lead to successful design outcomes
