What are the responsibilities and job description for the Desktop Support Technician position at KTek Resourcing?
Desktop Support Technician
Location: Henrico, VA 23231 (Onsite)
Experience: 3 years
Contract: 6 Months
Requirement:
- Desktop and Laptop Support for W10, W11 and M365.
- Installation, configuration and troubleshooting of Trading Applications such as:
- Bloomberg, Bloomberg add-ins for Office.
- Use of Active Directory, setting users, add permissions, changing group policies, logon scripts.
- Configuration of local and network printers.
- Troubleshooting connectivity issues, Ethernet, wireless.
- Supporting users with all issues after upgrade.
- Keep inventory and asset management.
- Report to client project manager
- To maintain a high degree of customer interaction and service for all support queries.