Secret Island Shuttle Driver (On Call)

Join a company that is involved in many diverse operations in one of the most beautiful places in Hawai'i. Kualoa Ranch Hawai'i has enjoyed a proud past and looks forward to an exciting future. A team committed to Hawai'i . . . its history, community, visitors & each other. Be a part of it! Share with our guests the beauty, history and culture of Hawai'i!

Job Title: Secret Island Shuttle Driver (On Call)
Department: Secret Island
Reports To: Secret Island Operations Manager
Schedule: On-Call as needed

Position Overview
The Shuttle Driver is responsible for providing safe and efficient transportation services while ensuring an exceptional guest experience. This role includes morning routine tasks, pre-trip inspections, communication, guest services, and assisting with operations on the Secret Island. The Shuttle Driver plays a crucial part in maintaining operational efficiency and supporting various activities on the island, including landscaping, customer engagement, and providing guided tours.

Key Responsibilities

• Bus Pre-Trip Inspections: Conduct thorough bus inspections to ensure safety, report any issues to management, and complete pre-checks on all buses, including those for "Island Task" times.
• Bus Schedule: Adhere to assigned 'A' or 'B' driver schedules, adjusting as needed for operational demands, while collaborating with other drivers to ensure smooth service and passenger safety.
• Guest Services: Welcome guests during check-in, use a clicker counter to track boarding, assist with boarding, accurately log passenger counts, and provide exceptional customer service.
• Radio/Communication: Carry and monitor handheld radios to maintain communication, especially with the boat driver when transporting guests to Secret Island.
• Post-Trip: Perform post-trip inspections, report any issues, check tire pressure, refuel, and clean the bus interior and exterior daily.
• Island Tasks: Transport and refill gas cans, organize life vests, assist guests, interact with island visitors for feedback, and handle miscellaneous tasks.
• Secret Island Beach Attendant Duties: Brief visitors, serve as a tour guide, lead pond tours, act as a steersman, and ensure compliance with safety regulations, including sanitizing life vests.
• Guest Engagement: Interact with island guests, facilitate feedback through surveys, and enhance their experience.
• Landscaping and Additional Duties: Perform light landscaping tasks and assist with morning setup and evening breakdowns.

Qualifications:

• Valid Commercial Driver's License (CDL).
• Strong communication skills and a commitment to delivering excellent customer service.
• Ability to conduct safety inspections and report issues promptly.
• Experience in operating large vehicles and interacting with guests.

Physical Requirements:

• Ability to participate in physically demanding tasks, including loading/unloading equipment and conducting pre-trip and post-trip inspections.
• Comfortable working outdoors in various weather conditions.
• Must be able to lift up to 50lbs
• Must be able to perform other miscellaneous assigned task.

Kualoa Ranch Hawai'i is proud to be a drug free and equal opportunity employer. We do not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state, or federal law.