What are the responsibilities and job description for the Front Desk position at Kudos Taproom and Fieldhouse?
About us
Kudos Taproom and Fieldhouse is a small business in Taylor, MI. We are professional, agile, social and our goal is to create an atmosphere where everyone can have fun!.
Our work environment includes:
- Flexible working hours
- On-the-job training
- Relaxed atmosphere
- Engaging
- Fun
- Customer-centric
**Job Summary:**
We are seeking a highly organized and friendly Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service, and ensuring the smooth running of the front desk. This is an excellent opportunity for a motivated individual to contribute to a dynamic activities environment.
**Duties:**
- Greet patients and visitors in a professional manner, answering phone calls, and responding to emails and messages.
- Utilize computer software to computerize and maintain records, and to perform administrative tasks.
- Provide exceptional customer support by answering questions, resolving issues, and addressing concerns.
- Schedule appointments, manage calendars, and ensure that all necessary materials and equipment are available.
- Maintain a clean and organized front desk area, including the reception area and waiting room.
- Perform duties as needed to support the overall operations of the front desk.
**Qualifications:**
- Proven experience in customer service.
- Strong customer support skills and a friendly demeanor.
- Proficient in computer literacy, including typing and using computer software.
- Ability to manage and maintain accurate records and schedules.
- Experience with calendar management.
- Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
- A high level of attention to detail.
Job Type: Part-time
Pay: From $15.00 per hour
Schedule:
- Evening shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Taylor, MI 48180 (Required)
Ability to Relocate:
- Taylor, MI 48180: Relocate before starting work (Required)
Work Location: In person
Salary : $15