What are the responsibilities and job description for the Customs Entry Writer position at Kuehne+Nagel?
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne Nagel, our Charlotte site is looking for a new Customs Entry Writer to join our Customs team.
Your Role
Provide outstanding customer service and complete all tasks and responsibilities related to customs entry transactions. Perform any tasks which are assigned by the Manager or Supervisor that meets and supports the needs of the Customs Brokerage Department.
Your Responsibilities
Timely arrival and readiness to work at your assigned starting time
Process shipments within department guidelines
Timely and accurate input of all data / information necessary to process and facilitate shipments through U.S. Customs and PSG’s
Classify goods according to the HTSUS and in alignment with any customer SOP’s and / or instructions
Document review and assessment for accuracy, verification of critical data elements for entry processing
File break down, classifying data entry, photocopying, scanning and some assembly of entries
Communicate documentation discrepancies to supervisor and / or client
Request or compile any necessary import documentation from client
Accurate completion of all PSG forms and regulations (i.e. FDA, EPA, DOT, FCC, Fish & Wildlife etc...)
Answer client’s calls or questions within 1 hour. If you are unable to, respond back and explain why and when you will reply with the answer (Manage and assist to resolve all customer queries and ensure resolution of all problems).
Interact closely with internal customers / departments to ensure customer service levels are achieved
Your Skills and Experiences
Bachelor's degree desirable
3 years brokerage experience
2 years customer service experience
You have the ability to communicate effectively with all stakeholders
You are proficient in Microsoft Office Suite
Good Reasons to Join
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter’s job code]
Kuehne Nagel is an equal employment / affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8 : 00am - 5 : 00pm EST; Monday through Friday or via e-mail at : HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.
